Account Manager

Account ManagerNew York, New YorkWhy Join Us?Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. But, we also believe in balancing productivity with self-care. That's why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. If this sounds right up your alley, please submit an application. We look forward to getting to know you! Also, feel free to check out why:Business Insider named us an "enterprise startup to bet your career on"Forbes' Cloud 100 recognized us as one of the top 100 private cloud companies in the worldDeloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North AmericaQuartz ranked us the #1 best company for remote workersResponsibilitiesWorkato is looking for highly motivated, results-driven individuals to join our expanding sales team. As an Account Manager, you'll manage customer relationships from prospecting and qualification to close and post-sales growth. Typical sales cycles may involve POCs, multiple stakeholders, strategic pricing negotiations, and selling to executives and CXOs. As Workato's AM team is in its early stages, this is an opportunity for a candidate who wants to get in on the ground floor of a rapidly growing company. We provide an entrepreneurial start-up environment where you can collaborate with your peers and management to identify best practices and impact our long-term sales playbook as our team continues to grow. In this role, you will also be responsible to:Manage a target book of current customers and corresponding exec relationships, of which you will be responsible for driving additional awareness of our product within an enterprise, traditionally for companies with 200 - 1500 employees, drive product upsell and more consumption of our product.Spending time in person with customers to do workshops. Product education and identification of use casesMeet and exceed annual & quarterly sales targets and key account management daily and monthly activities, including QBRs, LOB, user outreaches, driving customers to events, etc.Maintain accurate pipeline management with expert-level forecastingUnderstand the product inside out, be technically soundUnderstand customer needs and requirementsBe a company builderShare best practices back into the organizationRequirementsQualifications / Experience / Technical Skills3-6 years of experience in a full cycle, closing role, with a preference for prior account management/customer expansion focusExperienced in leading complex and commercially significant sales to IT and business leaders such as Finance, Operations and moreSuccessful in selling software or technology solutions, ideally in the integration, middleware, automation or enterprise software spaceExperience in selling to both technical and business/executive stakeholdersPrior AE or Account Manager experience in the SaaS or iPaaS space.Experience developing, handling, and owning relationships with customersProven track record of consistently meeting or exceeding quotaExperience handling and owning relationships with mid-market companies, including C-suite.Soft Skills / Personal CharacteristicsFirst and foremost, you're a salesperson. You enjoy working in an evolving, fast-growing environment, and you don't like sitting back in the comfort of a large corporation.You'll have to be comfortable with the natural ambiguity of a startup environment and not rely on corporate safety nets.Natural curiosity to learn. While you will have product and field-readiness enablement, you are comfortable being someone who learns product on your own "outside the classroom," learns customer stories on your own "outside the classroom," and learns about the business outcomes of our customers on your own "outside the classroom."An enthusiastic team player who's comfortable working in a fast-paced and evolving environment.A desire to build something new that can change the world versus fitting neatly into a large company with an established static playbook.Comfortable traveling to visit customersNot afraid to do outbound prospecting