Administrative Assistant

Job Description

Job Description

We are looking for a detail-oriented Administrative Assistant to support daily office operations for a Contract position based in Pompano Beach, Florida. This role focuses on coordinating documentation, entering billing-related information accurately, and assisting with customer and contractor communication in a fast-paced environment. The ideal candidate is organized, approachable, and comfortable managing paperwork, service requests, and occasional inbound call support while maintaining a high standard of accuracy.

Responsibilities:
• Prepare, organize, and distribute job-related documentation for builders and contractors to ensure all required paperwork is completed on time.
• Enter billing details, service information, and other administrative data into internal records with a strong focus on accuracy.
• Process work orders and track related paperwork to support smooth day-to-day operations.
• Respond to document requests by gathering, completing, and sending the appropriate forms and supporting materials.
• Provide backup phone coverage by answering inbound calls, addressing routine questions, and directing issues to the appropriate team members.
• Communicate with customers and partners to confirm details, clarify missing information, and help resolve administrative concerns.
• Maintain orderly files and office records so documents can be retrieved quickly and efficiently.
• Support general front office and administrative tasks as needed to keep workflow organized and consistent.• Previous experience in an administrative assistant, office support, receptionist, or customer service role.
• Strong data entry skills with a high level of accuracy and attention to detail.
• Ability to manage paperwork, work orders, and billing-related tasks in a structured manner.
• Comfortable answering inbound calls and interacting effectively with customers, contractors, and internal teams.
• Effective written and verbal communication skills, including the ability to clarify information clearly.
• Proficiency with standard office software and general administrative tools.
• Strong organizational skills with the ability to handle multiple priorities during regular business hours.
• Detail-oriented, personable, and dependable approach to daily administrative support.