Receptionist / Customer Service

Job Description

Job Description

Position Overview

Looking for a job that provides meaningful work and competitive compensation? Consider a position in a State Farm Agent's office as a Receptionist - Team Member.

We are looking for a self-motivated person that is looking for a career with educational and advancement opportunities. Someone that can start at entry level but who learns quickly and would rise up for more challenging roles. At entry level you would be answering phones and doing minor customer service work. As time goes on there are various licenses you can achieve and your income would increase accordingly.

Responsibilities

Performs administrative, office support activities and customer service. Duties include fielding telephone calls, taking payments and light customer service tasks. Extensive software skills, Internet research abilities and strong communication skills are required. Other activities could include:

• File paperwork
• Appointment Scheduling
• Manage incoming and outgoing phone calls to customers and potential clients.
• Handle incoming and outgoing mail.
• Update policyholder’s contact information such as phone number and email address
• Print and fax proof of insurance or send proof of insurance to the customer.
• And more..

Benefits:

• Base Salary plus Bonuses
• Paid time off - personal/vacation
• Paid holidays
• 401(k) Retirement
• Group Life & Health
• Valuable experience
• Growth potential/Opportunity for advancement within my office

Requirements:

• Bilingual English/Spanish a plus!
• Must be dependable, and have a track record of providing excellent customer service to clients.
• Excellent communication skills - written, verbal and listening
• Must be able to work 8 hours a day without being on cell phone.
• Must have a dependable vehicle to and from work.
• Must have a clean criminal background/ Background check will be performed.

About Our Agency

We are a positive group of people who have worked together for decades, not only because we enjoy working together, but because we enjoy the comradery and achievements we make together as a team. If you have experience in the insurance industry that is great, but if not, that is fine too as long as you have a positive attitude, strong work ethic and enjoy helping others. If you are interested or know someone that might be, feel free to contact us at View phone number on us.fitly.work and ask for Della or send an email to View email address on us.fitly.work.

If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.

Disclosure

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

We are an Equal Opportunity Employer and encourage applications from individuals of all backgrounds and experience levels.