Behavioral Health Office Representative

Position Details Status: PRN Facility: BayCare Life Management Bloomingdale -Valrico Location: Valrico, FL Hours: M-Fri 8:00 am- 6:00 pm Behavioral Health Office Representative Responsibilities Obtains and updates patient information Schedules patient appointments and assists with patient inquiries; may arrange for additional services Collects and posts payments, and assists with patient billing questions Ensures completion of all encounter documentation prior to check out Accepts transfers from other facilities according to established guidelines Schedules patients with appropriate provider, answers phones and responds within time frames defined by departmental guidelines Obtains complete and accurate patient registration information according to department standards Reviews and confirms all registration information is accurate at each appointment and makes any required updates Consistently reviews cancellation, displaced patients, and appointment requests worklist throughout the day Reviews daily schedules for availability and coordinates with onsite supervisor to ensure providers' schedules are at capacity Greets, registers and checks in patients Requirements High School or Equivalent 1 year – Office Related Customer service, interpersonal, critical thinking Written and verbal communication Works independently and with a team Organization, administrative and clerical skills BayCare Offers a Competitive Total Reward Package Including Benefits (Health, Dental, Vision) Paid time off Tuition reimbursement 401K reimbursement Yearly performance appraisals and team award bonus Community discounts and more This position requires Level II screening through the Florida Care Provider Background Screening Clearinghouse, managed by the Agency for Health Care Administration (AHCA). More information can be found at . Equal Opportunity Employer Veterans/Disabled #J-18808-Ljbffr BayCare