Strategic Customer Care & Retention Leader
Higher Logic
Higher Logic is seeking a Customer Care Strategist to ensure customer adoption and retention, focusing on renewals and advocacy. The role involves building deep relationships with stakeholders and delivering a top-tier customer experience. Key responsibilities include managing account renewals, leading account reviews, and identifying upsell opportunities. Strong communication skills and the ability to navigate complex situations are crucial for success in this role. #J-18808-Ljbffr
Vacancy posted 2 days ago
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