Accounts Receivable Specialist

Title Accounts Receivable Specialist Reports To Accounts Receivable Supervisor Location Delray Beach, FL Type Full-Time | Onsite | Non-Exempt Job Summary The Accounts Receivable Specialist is responsible for identifying, validating, and disputing customer deductions, chargebacks, and compliance-related fees. This role ensures revenue protection by minimizing invalid deductions and driving timely recovery through structured dispute processes, documentation, and follow-up. Primary Responsibilities Assure timely collection of monies due to corporation. Monitor and report on deviations from credit standards. Assure timely and accurate invoicing. Manage cash application, making sure all cash receipts are applied properly. Assure that the company’s standard template regarding invoice sample is in place for every customer. Reconcile payments on accounts. Coordinates the resolution of outstanding payments due to corporation with appropriate department members. Weekly reporting of invoicing totals/aging totals/cash receipts/invoice adjustments. Deduction & Fee Review Analyze all incoming deductions, and compliance-related fees. Identify invalid, duplicate, or unsupported charges. Categorize deductions (late delivery, compliance violation, etc.). Cross-reference with signed BOLs, and PODs. Dispute Management Prepare and submit disputes through portals and email. Include all required backup documentation. Track dispute status through resolution. Documentation & SOP Adherence Follow standardized procedures. Maintain organized records of disputes and outcomes. Portal & System Management Work within EDI and vendor portals. Upload and monitor disputes. Meet deadlines and claim windows. Reporting & Recovery Tracking Maintain dispute tracker. Report on recovery rate, aging, and trends. Coordinate with internal teams to gather and validate data and support accurate reporting on deductions, disputes, and recoveries. Root Cause & Process Improvement Identify deduction trends. Partner with internal teams to reduce issues. Recommend process improvements. KPIs % of deductions disputed Recovery rate Days to resolutionReduction in repeat deductions Accuracy of submissions Education and Experience BS/BA in accounting preferred. 3-5 years of experience in Accounts Receivable. Transportation knowledge/Produce industry knowledge is a plus. Able to work in a fast-paced environment. Superior Organizational Skills. Excellent written and verbal communication skills are a must. Key Skills Analytical thinking Attention to detail Time management Communication Process-driven mindset Working Conditions Primarily office-based role, working at a desk with computers, phones, and other office equipment. Fast-paced environment with multiple deadlines for collections, invoicing, and reporting. Frequent interaction with internal teams, clients, and other departments for payment reconciliation and inquiries. May require occasional use of spreadsheets, accounting software, and reporting tools for extended periods. Physical Requirements Ability to sit for extended periods while performing computer-based tasks, including data entry and report preparation. Frequent use of hands and fingers for typing, filing, and interacting with office technology. Visual ability to review invoices, reports, and financial records for extended periods. Occasional lifting or carrying of light office materials, generally under 15 lbs. Ability to communicate effectively in person, by phone, and via video conferencing. Company Benefits/Perks 401(k) Health, Dental, Vision Insurance and more Paid Time Off (PTO) The company (Pero) reserves the right to alter, amend, expand or contract these duties and responsibilities as the company's needs evolve. #J-18808-Ljbffr