Field Detection & Solutions Lead

Mission:

• Monitor, analyze, and manage product anomalies coming from the field from detection to resolution.
• Ensure robust quality processes and alignment with Stellantis standards across regions.
• Support the deployment of solutions in the network via Technical Service Bulletins (TSBs) and service campaigns.
• Contribute to the design/specification and implementation of the systems supporting detection
• Standardize worldwide management of the technical service bulleting

Main Responsibilities:

• Detect, analyze, and manage product anomalies, coordinating with engineering teams and suppliers for resolution.
• Ensure quality processes are followed and continuously improved across all regions.
• Support the creation and distribution of Technical Service Bulletins (TSBs) and service campaigns to the repair network.
• Collaborate with field teams and workshops to gather feedback and validate solutions.
• Write clear and structured specifications for system development related to quality and technical support.
• Analyze technical data to identify trends, root causes, and improvement opportunities.
• Maintain a 360 view of the repair workshop environment to ensure practical and effective solutions.
• Leverage deep knowledge of Stellantis products and technical documentation to support diagnostics and repair strategies.
• Benchmark best practices from other OEMs to enhance internal processes and tools.

Our Benefits - Designed with You in Mind

Comprehensive Health & Well-being Coverage

From your very first day, youll have access to medical, dental, vision, and prescription drug coverage - ensuring you and your family stay healthy and protected.

Generous Paid Time Off

We believe in work-life balance. Thats why we offer: 17+ paid holidays, including shut-down from December 24 th through New Years Day every year. Vacation, float & wellbeing days, sick time and fully paid parental leave when your family needs you most.

Competitive Retirement Savings Plans

We help you plan for the future with:

• An employer match on contributions to your 401k, Roth, and Catch-Up plans
• An employer contribution, even if you dont contribute

Income Protection & Insurance Options

Benefit from included and optional disability, life, and other insurance programs - because your peace of mind matters.

Company Vehicle Lease Program

Eligible employees and their immediate families can enjoy company vehicle lease options with included insurance, maintenance, and unlimited mileage. Plus, take advantage of exclusive discounts on Stellantis products.

Family Building Benefit

We proudly support all paths to parenthood- including fertility and infertility treatments, adoption services, and gestational surrogacy.

Support for Your Growth and Giving Back

We believe in investing in your future and your passions:

• Tuition reimbursement
• Student loan refinancing programs
• 18 paid volunteer hours each year to make a difference in your community

And so much more!

When you join us, youre not just building a career - youre joining a company that supports you, inside and outside of work.