Virtual Administrative Assistant

Role Description

Our client is looking for a Virtual Administrative Assistant to support the daily administrative operations, patient coordination, and online business activities of a growing healthcare and wellness practice based in the U.S.

In this role, you will help manage patient communications, scheduling, insurance verification, document management, and general administrative tasks. You will also assist with website updates, social media engagement, and online business support.

Responsibilities

• Manage emails, calendars, and appointment scheduling
• Coordinate patient follow ups and communications
• Verify insurance information and maintain accurate patient records
• Handle data entry, document management, and electronic forms through DocuSign
• Update website content and maintain online information
• Manage social media engagement on platforms such as Facebook and TikTok
• Support online advertising and marketing initiatives
• Provide general administrative and operational support to the practice

Qualifications

• Previous experience supporting healthcare, wellness, medical, or patient focused practices
• Strong organizational skills and attention to detail
• Experience with calendar management, scheduling, and email correspondence
• Comfortable handling patient communications and customer service responsibilities
• Experience with data entry, document management, and record maintenance
• Proficiency with Google Workspace (Gmail, Drive, Docs) and Microsoft Office (Word, Excel, Outlook)
• Experience using DocuSign or similar electronic document platforms
• Strong English communication skills (verbal and written) C1/C2 level

Requirements

• Familiarity with insurance verification processes
• Experience using patient management or EMR systems
• Experience updating website content and supporting social media accounts

Benefits

• Remote work
• Part-time with potential to transition into a full-time role
• Must be available during U.S. Central Time (CT) business hours