Customer Relations Representative - State Farm Agent Team Member

Benefits 401(k) 401(k) matching Bonus based on performance Competitive salary Paid time off Training & development Opportunity for advancement About Us We’re a professional, people-first insurance agency focused on helping individuals and families protect what matters most. We maintain a fun, casual, and competitive environment where performance and teamwork matters. We’re looking for a leader who loves winning, stays positive, and consistently does what it takes to deliver great customer service while helping grow the business. Who You Are You are a strong worker with a great attitude. You enjoy helping customers, you like achieving goals, and you’re motivated by measurable success. You’re coachable, dependable, and ready to take initiative—both for individual goals and the team’s goals. Current State Farm Team Members are encouraged to apply with consideration to their current agent. :) I love the in-person culture of our office and would need you within a commutable distance. Preferred qualities Positive & Driven Strong work ethic and follow-through Competitive spirit (in a healthy, team-focused way) Enjoys learning and improving daily Experience in insurance is strongly preferred License Requirement All team members must be licensed in: Property Casualty Life Health OR be able to obtain the required licensing. Must have or obtain P&C within two weeks of hire, and then L&H 2 weeks after that. What You’ll Do You’ll handle daily service activity for customer accounts and support sales growth. Key responsibilities include: Sales & Growth Cross-sell appropriate products based on customer needs Prospect within the agency’s book of business to identify opportunities Help expand existing relationships through proactive outreach Pivot and recommend suitable coverage options to meet changing customer needs Customer Account Service Perform daily service tasks for existing policyholders Assist with policy changes and underwriting needs Support billing needs and account-related requests Ensure customer requests are handled accurately and efficiently Goal Achievement Work toward personal production goals Contribute to team agency goals Maintain a consistent, results-driven workflow Requirements Insurance experience strongly preferred Strong communication skills and customer-focused service Ability to manage multiple tasks and prioritize effectively Comfort with phone/email outreach and follow-up Sales motivation with a genuine desire to help people Required licenses (or ability to obtain them) Compensation & Benefits Base salary: dependent upon experience Commission: based on sales made, uncapped Fun, casual, competitive environment with room to grow Matching 401k Health Stipend PTO Flexible and Supportive Must be within a daily commutable distance. #J-18808-Ljbffr Nick Ainsworth - State Farm Agent