Account Director

About the Role Role Description The Account Director at MeritBey is responsible for leading strategic client relationships, driving account growth, and ensuring the successful delivery of research, analytics, and digital intelligence solutions. This role serves as a trusted advisor to senior client stakeholders, translating business objectives into impactful insights and long-term value. The Account Director will oversee multiple key accounts, manage cross-functional teams, and play a critical role in expanding MeritBey’s footprint across industries through consultative engagement and solution-led selling. Own and manage end-to-end relationships with key client accounts, acting as the primary strategic point of contact Develop deep understanding of client business objectives, industry challenges, and growth priorities Drive account growth through opportunity identification, cross-selling, and upselling of MeritBey’s solutions Lead proposal development, pricing discussions, and contract negotiations in collaboration with internal teams Oversee delivery quality across research, analytics, and digital projects, ensuring outcomes align with client expectations Partner with delivery, product, and leadership teams to translate insights into actionable recommendations Present insights, strategic recommendations, and performance reviews to senior client stakeholders Monitor account performance, client satisfaction, and retention metrics Mentor and guide account managers and engagement teams to build a high-performance client services culture Requirements Bachelor’s degree in Business, Economics, Marketing, Engineering, or a related field (MBA preferred) 8–12+ years of experience in account management, consulting, research services, or professional services environments Proven experience managing senior-level client relationships and complex, multi-stakeholder accounts Strong background in market research, analytics, digital strategy, or data-driven consulting Demonstrated success in revenue growth, account expansion, and solution selling Excellent communication, presentation, and stakeholder management skills Ability to translate complex data and insights into clear, business-focused narratives Strong commercial acumen with experience in contract negotiation and account financial management Comfortable working in fast-paced, cross-functional, and global environments High level of professionalism, ownership, and client-centric mindset About the Company At MERIT BEY, we believe true digital success goes beyond technology—it’s built on deep understanding, strong foundations, and meaningful collaboration. We craft digital solutions that seamlessly connect business goals with technological innovation, helping our clients overcome challenges, unlock opportunities, and transform bold ideas into reality. Your collection is already set up for you with fields and content. Add your own, or import content from a CSV file. Add fields for any type of content you want to display, such as rich text, images, videos and more. You can also collect and store information from your site visitors using input elements like custom forms and fields. Be sure to click Sync after making changes in a collection, so visitors can see your newest content on your live site. Preview your site to check that all your elements are displaying content from the right collection fields. #J-18808-Ljbffr Jobleads-US