Event Concierge

Job PostingOmni Nashville Hotel is excited to offer competitive wages and benefits growth opportunities paid time off and hotel stay discounts! If you love hospitality and have a passion to serve others then youll love working with the Omni Nashville Hotel apply today!To serve as the liaison with Catering/Convention Service Managers and all operational departments with onsite meeting contact. This position is highly visible and the central point for handling and addressing special needs or requests for in house Convention Services and Catering Managers as the onsite liaison / day of coordinator between Meeting Planner and operational with other Event Concierge team and Managers to ensure seamless knowledge of hotel departments and purpose in fulfilling guests and assist all aspects of hotel events to include day to day available during peak times to assist with directionals. During meetings and conferences will ensure arrangements are to specifications and ensuring satisfaction by creating memorable proactive in problem resolution keeping clients advised on current status of events and functions including items pending that need follow -task and prioritize multiple requests and information; time management skills are Delphi software for generation of necessary documents and changes as knowledge of the hotel meeting space group dynamics and event projects as assigned by Department daily Banquet Event Order meetings and weekly resume meetings as neededRecommends special outside services when and attends pre-convention meetings prior to conference when catering convention services meeting planning experience preferred. Prefer operations/administrative experience in hotels with banquet operation plus years experience in face to face customer service role school education required college degree preferred. Ability to clearly and pleasantly communicate both verbally and in writing in English with guests management and co-workers both in person and by to accurately and efficiently input information into computer to work cohesively with co-workers both within and outside of your to think clearly quickly and make concise to work well under pressure dealing with many guest requests/questions within a short period of computer proficiencies Delphi experience a organizational skills with the ability to prioritize and multi-task in a fast paced environment. Ability to prioritize and organize workload to ensure deadlines is to handle stressful situations while maintaining a calm and welcoming service oriented with a desire to create memorable guest to use various office equipment including but not limited to calculators photocopiers and facsimile possess excellent telephone etiquette bend lift carry push pull and place objects weighing up to 40 pounds without assistance. Stand walk or sit for an extended period or for an entire work repetitive motion including utilizing telephone/computer for an extended period or for an entire shift. Must be able to work a flexible schedule including evenings weekends and holidays with the ability to work a variety of shifts within any given Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Posterand the following link is theOFCCPs Pay Transparency Nondiscrimination policy statementIf you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position please send an email