Scheduler / Office Administrator

Job Description

Job Description

Are you organized, dependable, and passionate about helping others? We are looking for a motivated and professional Scheduler / Office Administrator to join our growing team! This position plays a vital role in supporting both our caregivers, clients and office staff, while helping keep daily operations running smoothly.

Responsibilities Include:

• Managing and maintaining daily caregiver schedules
• Maintain records of client requests, employee requests, employee call-outs and the reasons.
• Maintain positive communication and cooperation with clients, families, coworkers, and community.
• Comply with all of the Agency’s applicable policies and procedures. 
• Coordinate, distribute, and track monthly caregiver education materials for compliance
• Maintain and updating caregiver point systems
• Maintain RN Delegation records
• Ensuring all caregiver files remain compliant and up to date
• Supervising and supporting caregivers professionally and respectfully
• Assist with some human resources tasks, on-boarding new hires, or acting as a liaison between departments.
• Assist with miscellaneous office and administrative tasks
• Other duties as assigned.

What We Are Looking For:

• Strong organizational, time management and communication skills.
• Ability to multitask, prioritize responsibilities and quickly adapt in a fast-paced environment.
• Demonstrated leadership abilities with a high level of professionalism and integrity.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Compassionate attitude and team-player mindset.
• Previous experience in scheduling, office administration, healthcare, or a related field preferred.
• Strong attention to detail and commitment to accuracy in documentation and record-keeping.
• Proficiency in Microsoft 365 applications (Outlook, Word, Excel, Teams) and the ability to learn additional software systems as needed.

What We Offer:

• Health benefits to eligible employees
• PTO
• A supportive and positive work environment
• Excellent customer service and team support
• Opportunity for professional growth and career advancement within the company.
• Meaningful work that makes a difference every day

If you are dependable, detail-oriented, and enjoy working with people, we would love to hear from you!