Nurse Manager (Hospital-Based Specialties)

All nurse managers are responsible to a nurse executive and manage one or more defined areas of organized nursing services and are accountable for nursing services 24/7 as appropriate for the assigned area(s). Nurse managers participate in planning, implementation, management and evaluation of operations, supervision of staff, budget, regulatory readiness and staffing. Nurse managers facilitate an atmosphere of interactive management and the development of collegial relationships among nursing personnel and other health care disciplines throughout the organization.

Qualifications:
Minimum Work Experience
5 years (Required)

Required Skills/Knowledge
Strong knowledge of JCAHO and other regulatory agency requirements.
Demonstrated leadership and management skills.
Expertise in the area of specialty.
Excellent written and verbal communication skills.

Required Licenses and Certifications
Registered Nurse in District of Columbia (Required)
Basic Life Support for Healthcare Provider (BLS) (Required)

Functional Accountabilities

Grow

• Encourage and share new ways of making the right work easier to do

• Recognize and share incremental improvements in operations

• Promote the success of organizational and department initiatives by clearly aligning programs to the mission

Exemplary Practice

• Establishes collaborative relationships with all members of the healthcare team to ensure optimal state of health and well-being of the patients and families served.

• Utilizes expertise in cultural competency to enhance relationships, processes, and outcomes for patients/families, ensuring education through face to face or telephonic methods.

• Treats every patient/family with dignity and worth, acknowledging their individuality and autonomy.

• Engages opportunities to act in the best interest of the patient/family, building trust and confidence, while upholding moral and legal standards of due care.

• Consistently evaluates care delivery model, incorporating various sources of data, (e.g. patient satisfaction data) to improve processes.

Transformational Leadership

• Contributes to the development of departmental strategic plans. Supports and communicates the strategic plan to all employees.

• Uses budget tools to forecast and make decisions while analyzing and interpreting variances.

• Accountable for planning for staffing. Continuously monitors and adjusts staffing based on area needs. Uses trended data (e.g. labor productivity data) to manage the staffing plans.

• Assumes coverage of other areas when the need arises and assumes the responsibility, accountability and level of authority within authorized scope.

• Communicates and escalates clinical and administrative issues as appropriate to senior leadership

• Employs varied performance measures to analyze and enhance patient outcomes and staff/organization effectiveness.

• Ensures regulatory requirements are met and upholds overall safety standards of the work area

Structural Empowerment

• Responsible for full implementation of Shared Nursing Leadership and participates in Hospital wide committees.

• Promotes staff/unit involvement in the community.

• Coordinates mechanisms across systems, institutions, and community to provide continuity of care in collaboration with key stakeholders.

• Employs critical attributes of effective collaboration to create, promote, and maintain an environment that supports successful partnership and high-performance team outcomes.

• Develops and engages ongoing monitoring, and staff and member education to assure environmental management plans provide safe, accessible, effective and functional environment of care.

New Knowledge

• Ensures that the practice of nursing is based upon scientific evidence and best practice.

• Encourages staff participation in research.

• Encourages and facilitates professional certification and further education.

Organizational Accountabilities

Deliver

• Set and clearly communicate team goals and priorities in alignment with departmental goals and budgets

• Develop the budget and assign resources to meet the team goals

• Provide the resources and guidance required for employees to perform effectively

• Develop procedures to ensure high safety and quality, and course correct as needed

• Identify customers' needs and ensure service excellence in meeting those needs

Engage

• Be the link between the department and the team in defining the strategies to meet team goals

• Provide prompt and clear feedback to staff and support their performance

• Ensure team adherence to organizational regulations

• Manage the working environment to promote productivity and motivation

• Represent the team in clearing obstacles to high performance

• Hire staff and develop their capabilities

• Monitor and promote strong employee engagement
  
  

Grow

• Encourage and share new ways of making the right work easier to do

• Recognize and share incremental improvements in operations

• Promote the success of organizational and department initiatives by clearly aligning programs to the mission