Collections Specialist
YouLend
Collections Specialist Department: Collections & Recoveries Employment Type: Permanent Location: Atlanta Reporting To: Sebastian Mesa Description To meet the growing demand for our technology and services, we are now seeking a Collections Executive to join our US Collections & Recoveries team. This role plays a key role in managing merchant accounts, supporting repayment performance, and contributing to overall portfolio outcomes. You will be responsible for a portfolio of accounts, working directly with merchants to understand their situation, resolve underpayment or delinquency, and deliver balanced outcomes for both the customer and the business. The role requires strong communication, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. In this role, you will have direct ownership of account progression and resolution, with a clear impact on recovery performance and merchant outcomes. This is a great opportunity for someone looking to build their career in fintech within a high-growth, performance-driven organization Key Responsibilities Manage a portfolio of merchant accounts across various stages of delinquency. Contact merchants via phone and email to resolve outstanding balances and support repayment. Build professional relationships with merchants and handle sensitive conversations with confidence and empathy. Negotiate and implement payment solutions aligned with merchant circumstances and business objectives. Monitor account status and take ownership of progressing cases through to resolution. Maintain accurate and detailed records of all account activity within internal systems. Handle a high volume of tasks while maintaining strong attention to detail and organization. Assess account risk and elevate appropriately based on complexity, exposure, and stage within the collections process. Partner with internal teams to support account resolution and ensure the timely progression of complex cases. Use available account data and payment behavior to prioritize follow-up and support effective decision-making. Contribute to a positive, accountable, and results-driven team environment. Skills, Knowledge & Expertise 5+ years of experience in accounts receivable, collections, credit control, or debt recovery Strong written and verbal communication skills Ability to manage challenging conversations in a professional and solution-oriented manner High attention to detail and accuracy across systems and documentation Strong organizational and time management skills Ability to work effectively in a fast-paced, target-driven environment with clear ownership of individual performance Proficiency in Microsoft Excel and Office tools; Reliable, proactive, and team-oriented approach Desirable Traits Experience in fintech, financial services, or lending environments Exposure to collections and recoveries across different stages of arrears Experience managing higher-value or more complex accounts Familiarity with legal escalation, third-party collections, or recovery processes Comfort working with data to guide prioritization and follow-up. Adaptable and comfortable working in a high-growth environment Strong sense of ownership and accountability Positive attitude with a willingness to learn and grow Job Benefits We offer comprehensive benefits package that includes: Health Care Coverage. YouLend covers 80%; employee contribution is 20% of the premium. Medical Plan (medical insurance and prescription drug coverage)- Choice of 5 different plans through United Healthcare. Dental plan coverage Vision plan coverage Benefits can be for: Employee only; Employee & Spouse; Employee & Child; Employee & Family Retirement - 401K match. Employee match $1 for $1 up to 5% of salary. Basic Life & AD&D Insurance. International travel insurance covered if traveling abroad for work purposes. Paid Time Off (PTO)- 20 working days (4 weeks) + US public holidays Paid Office Parking #J-18808-Ljbffr
$30 - $32 per hour
...Collection Specialist We are seeking a highly valuable Collection Specialist to join our Quote-to-Cash team. The role will play a pivotal role in managing the company's account receivable portfolio and analyzing collection data to optimize recovery strategies. The position...SuggestedHourly payFull timeWork at officeLocal area$52k - $55k
...Job Title: Collections Specialist Location: Norcross, GA On-Site (Monday-Friday) - Hours: 6/7am - 3/4pm Compensation: $52,000-55,000/year salary Position Summary Vaco is partnering with a construction/building materials organization in Norcross, GA...SuggestedContract workFor contractorsFor subcontractorWork at officeLocal areaMonday to Friday$17 - $19 per hour
...Debt Collector Wesley Apartment Homes (Sandy Springs) has established an in-house Collection Department to provide a dignified and effective means of collecting and recovering delinquent rent and charges from past residents. We are looking to grow our team with an...SuggestedTemporary workWork at officeMonday to FridayFlexible hours- ...Address: 2500 Windy Ridge Parkway, Atlanta, Georgia 30339 Work Shift: 8hr-1st Shift (United States of America) The Collections Specialist is a metrics-driven position responsible for effectively initiating calls to delinquent customers in our health care...SuggestedWork at officeLocal areaShift workDay shift
- ...Collections Specialist page is loaded## Collections Specialistremote type: Hybridlocations: Atlantatime type: Full timeposted on: Posted Todayjob requisition id: JR202600811Greenberg Traurig (GT), a global law firm with locations across the world in 16 countries, has...SuggestedWork at officeFlexible hours
- ...financing solutions to consumers and partner closely with contractors to ensure access to critical systems. Purpose The Collections Specialist is responsible for serving the customer base for Microf by providing outstanding customer service on both incoming and...Full timeContract workFor contractorsWork at officeLocal areaRemote workWork from homeNight shift
$19.5 per hour
...own personal open-bed pickup truck (or vehicle with a trailer) to perform the job. We're hiring part-time Doorstep Trash Collection Specialists (Service Valets) to help keep apartment communities clean, safe, and comfortable for the people who live there. This is...Hourly payExtra incomeFull timePart timeSecond jobLocal areaImmediate startWork from homeLong distance10 hours per weekFlexible hoursShift workNight shiftDay shiftAfternoon shift$110k - $130k
...s management team. Responsibilities Manages the Firm’s collection processes/account maintenance at a regional level. Provide excellent... ...the application process, please call our Talent Acquisition Specialist at (***) ***-**** or contact us at dentonsusstaffrecruitment@...Temporary workLocal area- CSL in Smyrna, Georgia, is seeking a dedicated professional for the plasma collection process. Responsibilities include performing venipuncture, educating donors, and ensuring product quality and safety. Ideal candidates will possess a high school diploma and have prior...
- Position Purpose The Collections Specialist will support our Pro Trade Credit program. In this role, you will manage a portfolio of commercial (B2B) accounts, acting as the primary point of contact for past-due customers. The goal is to recover outstanding revenue while...Temporary workWork experience placementWork at officeLocal area
- Description Infor is hiring a Collections Specialist who will be responsible for ensuring timely and accurate posting of incoming payments and managing customer collections to maintain strong cash flow. This role involves applying customer payments, reconciling accounts...
- EIS Legacy is seeking a skilled Credit & Collections Specialist in Atlanta, Georgia. The role involves managing collections, account reconciliations, and ensuring accurate payment processes for assigned accounts. Candidates should have a High School Diploma and at least...
- Greenberg, Traurig, PA is looking for a Collections Specialist in Atlanta to manage accounts receivable efficiently. You will handle invoicing, collection efforts, and collaborate with attorneys and clients to ensure success in collections. This full-time position offers...Full time
- Builders in Atlanta, GA, seeks a Premium Accounting Collections Representative to manage policy debt through comprehensive research and effective communication. The role involves addressing inquiries from policyholders, processing account actions, and monitoring collection...Work at office
- ...Collections Specialist Greenberg Traurig (GT), a global law firm with locations across the world in 16 countries, has an exciting employment opportunity for you. We offer competitive compensation and an excellent benefits package, along with the opportunity to work...Work at officeFlexible hours
- ...Responsibilities Kforce has a client that is B2B Collections Specialist in Atlanta, GA.Assignment Overview:The B2B Collections Specialist will manage a portfolio of commercial (B2B) accounts and serve as the primary point of contact for customers with past-due balances...Hourly payContract workFor contractors
- ...Job Summary The Senior Collector is responsible for coordinating departmental collection activities, working closely with team members and management to monitor and ensure compliance with collection laws and collection policies. This person must be able to initiate, maintain...Work at officeLocal area
- ...Hospital Services Inc. is looking for a Patient Account Representative/Collector in Atlanta, Georgia. The role involves billing and collection for patient accounts by contacting patients, insurance companies, and third-party payers. Qualified candidates should have at...
- ...healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today. Responsibilities Bills and collects on Medicaid/Medicare accounts in a timely and accurate manner. Qualifications One (1) year experience in billing, ORa. Associate...
- Curant Health Inc. located in Smyrna, Georgia is seeking a Billing Coordinator responsible for managing pharmacy claims, including insurance reimbursements. The role involves processing claims, monitoring unpaid balances, and generating invoices. Candidates should have ...
- ...Patient Account Representative/Collector for their Georgia Business Center in Dunwoody. The role involves billing, follow-up, and collection of patient accounts, requiring excellent communication skills and a minimum of one year of relevant experience in health care...
- Morehouse School of Medicine in Atlanta, GA, is seeking a Patient Services Representative II to manage front office activities in a clinical environment. The role focuses on ensuring a welcoming experience for patients while handling critical billing information. The ideal...
- Northside Hospital Inc. in Atlanta is seeking a qualified individual for a billing role to manage Medicaid and Medicare accounts. The position requires one year of billing experience or an Associate's degree in business. Preferred candidates will have strong verbal communication...
- ...Legacy LLC in Atlanta, Georgia is seeking a skilled professional for an Accounts Receivable role. Responsibilities include heavy collection activities, customer account reconciliations, and ensuring timely payments while maintaining accurate records. The ideal candidate...
$26.44 per hour
The Bolton Group is hiring a B2B Collections Specialist for its Atlanta office. This newly created role will require handling high volumes of collections and disputes in a temp to perm capacity. With an hourly rate of $26.44 converting to approximately $55,000 annually...Hourly payPermanent employmentTemporary workWork at office$20 - $24.5 per hour
...experience — talk with your recruiter to learn more. Base pay range $20.00/hr - $24.50/hr Immediate need for a talented Credit and Collections Specialist II. This is a 12+ months contract opportunity with long-term potential and is located in Atlanta, GA (Onsite). Please...Contract workLocal areaImmediate start- Credit Union Of Atlanta is looking for a dedicated team member for their Collection Department in Atlanta, Georgia. This role focuses on maintaining and resolving member account issues while providing excellent service and support. The selected candidate will be responsible...Work at officeRemote work
$17 - $20 per hour
Description 1st Party Collections Specialist - Paid Training + Bonus Opportunity Location: Atlanta (Vinings), GA Schedule: Mon/Tues 8am-7pm & Wed/Thurs/Fri 8am-5pm Remote Opportunity: Eligible for remote work within 60 days At Sequium Asset Solutions , we’re redefining...Remote work- A national leader in traffic control is seeking an AR Specialist to manage receivables and enhance customer relations. The ideal candidate will have a Bachelor’s degree or significant experience in accounting/finance, strong organizational skills, and proficiency in Microsoft...
$21.5 - $26.5 per hour
Credit & Collections Specialist Hourly Rate: $21.50 - $26.50 Job Description: Provide financial, clerical and administrative services to ensure efficient, timely and accurate payment for assigned accounts. This includes collection activities, account reconciliations,...Hourly pay
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