Conference Quality Administrator

Conference Quality Administrator

APN Consulting, Inc. is a progressive IT staffing and services company offering innovative business solutions to improve client business outcomes. We focus on high impact technology solutions in ServiceNow, Fullstack, Cloud & Data, and AI / ML. Due to our globally expanding service offerings we are seeking top-talent to join our teams and grow with us. Location: Piscataway, NJ 08854 Duration: 6+ Months

The Conference Quality team at client side is seeking a detail?oriented and collaborative Conference Quality Administrator to help ensure that conference papers published in the world?renowned client Xplore Digital Library meet the highest standards of quality, ethics, and scholarly rigor. This role is ideal for someone who thrives in a structured, process?driven environment, enjoys working with both internal teams and external partners, and takes pride in maintaining accuracy and consistency in complex workflows.

Key Responsibilities

• Prepare Technical Program Quality (TPQ) review materials using input from internal stakeholders.
• Assemble and distribute TPIC Committee Packages until automated workflows are fully implemented.
• Create CARC Committee Packages, track outcomes, and develop structured follow?up procedures.
• Facilitate the peer review process by preparing comprehensive review packages for volunteer committees.

Vendor & Workflow Management

• Review and act on results from external vendors, ensuring all outputs meet organization quality standards.
• Manage Innodata workflows, including uploading materials from shared drives to the organization platform.
• Release proceedings that have successfully passed Innodata review.

Operational Quality & Reporting

• Prepare TPQs until automation is in place.
• Triage, track, and report on inquiries received through the Conference Quality Zendesk alias.
• Draft responses or escalate issues as appropriate.
• Support ongoing improvements to quality?control procedures and documentation.

Required Skills and Qualifications:

• Proficiency in SmartSheets, Excel, Word, ZenDesk, Google Docs, and database systems.
• Strong organizational skills with a keen attention to detail.
• Excellent written and verbal communication skills, including the ability to present information clearly and professionally.
• Ability to work both independently and as part of a team, managing multiple tasks in a fast-paced environment.
• Technologically proficient with a proactive mindset for problem-solving and providing business solution recommendations.

We are committed to fostering a diverse, inclusive, and equitable workplace where individuals from all backgrounds feel valued and empowered to contribute their unique perspectives. We strongly encourage applications from candidates of all genders, races, ethnicities, abilities, and experiences to join our team and help us build a culture of belonging.