Temporary Conference Quality Administrator

Temporary Conference Quality Administrator

Join Our Mission to Uphold Publishing Excellence Are you passionate about the integrity of academic publishing and the advancement of global research? The Conference Quality team at IEEE is seeking a detail-oriented and collaborative Conference Quality Administrator to help ensure that conference papers published in the world-renowned IEEE Xplore Digital Library meet the highest standards of quality, ethics, and scholarly rigor. This role is ideal for someone who thrives in a structured, process-driven environment, enjoys working with both internal teams and external partners, and takes pride in maintaining accuracy and consistency in complex workflows.

Key Responsibilities

• Peer Review & Committee Support
• Prepare Technical Program Quality (TPQ) review materials using input from internal stakeholders.
• Assemble and distribute TPIC Committee Packages until automated workflows are fully implemented.
• Create CARC Committee Packages, track outcomes, and develop structured follow-up procedures.
• Facilitate the peer review process by preparing comprehensive review packages for volunteer committees.
• Vendor & Workflow Management
• Review and act on results from external vendors, ensuring all outputs meet IEEE quality standards.
• Manage Innodata workflows, including uploading materials from shared drives to the IEEE platform.
• Release proceedings that have successfully passed Innodata review.
• Operational Quality & Reporting
• Prepare TPQs until automation is in place.
• Triage, track, and report on inquiries received through the Conference Quality Zendesk alias.
• Draft responses or escalate issues as appropriate.
• Support ongoing improvements to quality-control procedures and documentation.

Qualifications

• Proficiency in SmartSheets, Excel, Word, ZenDesk, Google Docs, and database systems.
• Strong organizational skills with a keen attention to detail.
• Excellent written and verbal communication skills, including the ability to present information clearly and professionally.
• Ability to work both independently and as part of a team, managing multiple tasks in a fast-paced environment.
• Technologically proficient with a proactive mindset for problem-solving and providing business solution recommendations.

Job Salary: $31-$34/hr

Other Requirements: As defined in IEEE Policies, individuals currently serving on an IEEE board or committee are not eligible to apply. PLEASE NOTE: This position is not budgeted for employer-sponsored immigration support, this includes all persons in F (both CPT and OPT), J, H, L, or O status. For information on work demands and conditions required for this position, please consult the reference document, ADA Requirements. This position is classified under Category I - Office Positions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.