Change Management Lead

Responsibilities Define and lead the change management strategy aligned to program objectives and transformation milestones Develop comprehensive change plans covering stakeholder engagement, communications, training, and adoption Identify and assess change impacts, risks, and stakeholder needs; recommend mitigation strategies Design and execute stakeholder engagement strategies for MTSC leadership, budget owners, workstream DRIs, and key business-unit stakeholders Lead leadership messaging, cascade materials, FAQs, and regular updates across PMO, workstreams, and leadership Build relationships and influence across a matrixed environment to secure sponsorship and participation Drive adoption of new processes, tools, and ways of working across MTSC workstreams Define, track, and report adoption and behavior-change metrics Identify resistance points and implement mitigation plans Create presentations, playbooks, training aids, and FAQs Equip leaders and managers with materials and coaching to cascade change Iterate content and engagement approaches based on feedback and outcomes Partner with PMO, project leadership, Finance, Operations, and PM/Analytics to align change activities with program deliverables and reporting cadences Participate in governance forums to surface change risks, readiness, and mitigation plans Support readiness checks and pre-/post-implementation assessments Requirements Strong experience in change management within large-scale transformation programs, ideally in supply chain, operations, or medtech/healthcare Proven ability to design and deliver stakeholder engagement strategies that drive adoption and organizational alignment Excellent communication and storytelling skills across multiple organizational levels Experience developing structured change plans, communications, training materials, and adoption measurement approaches Ability to navigate complex, matrixed environments and influence without formal authority Strong project management skills, attention to detail, and ability to operate under tight timelines 5+ years of relevant change management, organizational development, or transformation experience (preferred qualification) Certification in change management (e.g., Prosci) or equivalent practical experience Familiarity with adoption metrics, readiness assessments, and stakeholder sentiment measurement Experience with MS Teams, SharePoint, learning platforms, PowerPoint, and simple LMS authoring Bachelor's degree in Business, Organizational Development, Communications, or related field (preferred qualification) Core Competencies Demonstrates expertise in change management strategies, stakeholder engagement, and adoption measurement within large-scale transformation programs. Proficient in developing structured change plans and communication materials while navigating complex environments to drive organizational alignment. Highest-signal resume keywords Change Management Stakeholder Engagement Strategies Adoption Measurement Project Management Change Management Certification Hard Skills Change Management Stakeholder Engagement Adoption Metrics Change Plans Development Training Material Development Risk Assessment Behavior-Change Metrics Governance Participation Readiness Assessments Organizational Development Soft Skills Excellent Communication Storytelling Skills Influencing Without Authority Attention to Detail Ability to Operate Under Tight Timelines Certifications & Qualifications Change Management Certification Prosci Certification Industry Keywords Large-Scale Transformation Supply Chain Operations Medtech Healthcare Tools & Technologies MS Teams SharePoint PowerPoint Learning Platforms LMS Authoring #J-18808-Ljbffr