Patient Services Coordinator III

Join Novant Health Infectious Disease Specialists - Davidson as a Patient Services Coordinator III! Are you a detail-oriented professional with exceptional customer service skills and a passion for helping patients? Novant Health Infectious Disease Specialists - Davidson is seeking a Patient Services Coordinator III (PSC III) to join our dedicated team. If you thrive in a fast-paced healthcare environment and enjoy creating positive patient experiences, we'd love to meet you! As a Patient Services Coordinator III, you'll play an essential role in the daily operations of our specialty practice by ensuring patients receive outstanding service from the moment they walk through our doors. Your organizational skills, attention to detail, and commitment to excellence will help keep our practice running efficiently while supporting high-quality patient care. What You'll Do Accurately register patients by collecting and updating demographic and insurance information. Schedule, reschedule, and coordinate patient appointments efficiently and accurately. Collect co-pays, balances, and other patient payments while maintaining accurate financial records. What We're Looking For Education: High School Diploma or GED, required. Experience: One year of clerical experience in medical office setting, required. Other related experience may be considered in lieu of medical office experience. Additional skills required: Knowledge of medical office software for updating patient demographic information, posting charges, copays, and scheduling patient appointments; excellent verbal communication skills; ability to work with changing priorities; excellent organizational, problem‑solving, and critical thinking skills; ability to interact with individuals of all cultures and levels of authority; ability to maintain confidentiality; ability to function as part of a team; initiative; basic medical terminology; high level of working knowledge of EPIC systems; detailed knowledge of multiple payors billing requirements; familiarity with coding requirements for practice specialty. Additional skills preferred: Proficient in use of all computer software utilized in practice. Why Choose Novant Health? At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves. Job Opening ID 177315 #J-18808-Ljbffr Novant Health