Facilities Manager

Job Description: Facilities Manager

Position Title: Facilities Manager
Department: In-Store Operations
Reports To: Director of Operations
Location: Andy's Pizza DC/MD/VA

About Us:

Andy's Pizza is a restaurant group specializing in delicious pizza by the slice. We pride ourselves on our commitment to quality, customer satisfaction, and a vibrant work culture. At Andy's we are curious, accountable, proud, fun, and believe in genuine hospitality (in and out). Andy's Pizza is the proud winner of the World Pizza Championships, the 2026 RAMMY for Best Fast Casual Restaurant, the Washington City Paper Best Pizza of DC 3 years running and are excited to be included in the Washington Posts Fall Dining Guide. We offer a flexible schedule, all-you-can-eat free pizza, competitive pay, and a supportive environment for learning and career growth. Join us and be part of a team that takes pride in delivering a best-in-class product and creating a positive work experience. As we continue to expand, we are seeking a dynamic Facilities Manager to help manage the day-to-day facilities needs of our locations throughout the DMV.

Job Summary:

The Facilities Manager keeps every location running safely, cleanly, and smoothly. This position will be in our restaurants every day, personally handling repair and maintenance (R&M) tasks and issues as they arise. The ideal candidate is a true generalist who can fix most things themselves - from swapping a Turbochef belt to patching a wall to replacing a leaky faucet - while also knowing when a job is beyond in-house scope and needs to go to a specialized vendor. Success in this role means fewer equipment breakdowns, well-maintained restaurants, and strong working relationships with outside contractors and vendors. This role requires experience with facilities management such as Hands-On Repairs & Maintenance, Vendor & Contract Management, Preventative Maintenance & Facility Standards and Administration & Communication . This position works closely with the Store Operations Team to ensure all stores are running smoothly and efficiently.

Key Responsibilities:

• Hands-On Repair & Maintenance
  • Visit restaurant locations daily to proactively identify and address facility and equipment issues.
  • Perform basic and intermediate repairs, including but not limited to:
    • Replacing cords/plugs on kitchen equipment
    • Changing Turbochef belts and similar equipment components
    • Basic painting and tile repair/touch-up
    • Replacing gaskets on refrigeration and cooking equipment
    • Replacing T&S sprayers and fixing faucets
    • Other general plumbing, electrical, and light carpentry tasks within scope of a skilled generalist
  • Diagnose issues accurately to determine whether a repair can be handled in-house or requires a licensed/specialized vendor.
  • Maintain a working toolkit and basic parts inventory to handle common repairs on the spot.
• Vendor & Contractor Management
  • Identify, schedule, and coordinate outside vendors/contractors for repairs beyond in-house capability (e.g., HVAC, major electrical, plumbing, fire suppression, refrigeration compressors).
  • Obtain and compare quotes, ensure work is completed to standard, and verify invoices align with work performed.
  • Build and maintain professional relationships with a reliable network of vendors across all markets.
  • Ensure vendors comply with safety, licensing, and insurance requirements.
• Preventive Maintenance & Facility Standards
  • Develop and manage a preventive maintenance schedule across all locations to reduce emergency repairs and equipment downtime.
  • Conduct regular facility walkthroughs/inspections, documenting issues and tracking them through resolution.
  • Ensure all locations meet health, safety, and cleanliness standards, and support readiness for health department inspections.
  • Track recurring issues by location and recommend longer-term fixes or capital improvements where needed.
• Administration & Communication
  • Maintain clear records of facility issues, work orders, vendor visits, and costs by location.
  • Communicate proactively with restaurant managers and leadership on facility status, timelines, and priorities.
  • Manage facilities-related budget items, seeking cost-effective solutions without sacrificing quality or safety.
  • Respond to urgent facility issues promptly, including outside of standard business hours when needed.

Core Values:

All team members at Andy's Pizza are expected to embody our core values in how they work and show up every day

• Curious - We strive to learn new things in and out of the workplace, always looking to improve through deeper knowledge.
• Accountable - We do what we say we are going to do and take responsibility for our actions.
• Proud - We are proud of the work we do every day knowing we did our best.
• Fun - We care about being fun, having fun, and creating an environment we love to be in.
• Genuine Hospitality (in and out) - We care about our team and about our guests, and we do our best to show warm hospitality at every turn.

Qualifications:

• 3+ years of hands-on facilities, maintenance, or R&M experience, ideally in a multi-unit restaurant, retail, or hospitality environment.
• Working knowledge of commercial kitchen equipment (ovens, Turbochefs, refrigeration, dish equipment) and basic plumbing/electrical systems.
• Proven ability to perform repairs personally, not just manage them through vendors.
• Good judgment for knowing when a task requires a licensed professional or specialty vendor.
• Strong vendor management and negotiation skills; comfortable managing multiple contractor relationships at once.
• Excellent communication and organizational skills; comfortable working across multiple locations and priorities.
• Valid driver's license and reliable transportation for travel between locations.
• Flexibility to respond to urgent issues outside normal hours as needed.

Work Environment & Physical Requirements:

• Regular travel between restaurant locations across the DC metro area is required.
• Ability to routinely lift up to 50 lbs., and occasionally lift up to 75 lbs. with both hands
• Ability to stand, bend, kneel, crawl, and climb ladders as needed.
• Work is performed in commercial kitchen environments, including exposure to heat, cold (walk-in coolers/freezers), and kitchen equipment.
• Some early morning, evening, or weekend availability may be required to address urgent facility issues.

Preferred Skills:

• Hospitality experience
• Bi-lingual (English/Spanish)

Benefits:

• Salary range: $75,000 - $80,000
• Health, dental, and vision insurance - Kaiser Permanente and Delta Dental & Vision
  • 67% Employer Covered
  • Eligible after 30 days of employment
• 401(k) plan with a 4% company match
  • Eligibility after 1 year of employment
• Unlimited PTO
• Employee discounts on food and beverages
• Opportunities for growth and advancement within the company