Service Coordinator

Service Coordinator Position

Service Coordinators guide young adults through GCF's structured Service experience, providing coaching, accountability, and hands-on opportunities to build the technical and leadership skills needed to launch careers in the green economy. Ideal candidates are passionate about mentoring young adults as they develop the skills, teamwork, and confidence necessary for launching sustainable careers in the green sector. Service Coordinators provide structure, instruction, and accountability while fostering a positive team environment, leveraging the six-month Service experience to build a lasting foundation for program participants.

Service Coordinators have the opportunity to develop expertise across various GCF service tracks—including green infrastructure and construction, urban agriculture, energy efficiency, zero waste, and community resilience. Additional training and exposure opportunities will be available to help you develop familiarity across these core sustainability sectors.

Key Responsibilities

Corps Member Supervision :

• Supervise and mentor a team of up to 15 Corps Members, providing consistent workforce coaching, performance feedback, and professional accountability.
• Implement GCF's youth development model through Individual Development Plans (IDPs) that track personal and career goals.
• Manage daily attendance, activity logs, and Service hour compliance.
• Facilitate skill-building and reflective learning through daily check-ins, workshops, and field-based coaching.
• Uphold GCF's Progressive Discipline process and escalate member concerns promptly to the Service Manager or Support Services.
• Promote a positive, inclusive, and mission-driven team culture centered on learning, professionalism, and community impact.

Corps Member Training and Skill Development

• Lead Corps Members in Service activities across Eco-Hubs and partner sites, including projects in urban agriculture, clean energy, disaster preparedness, energy efficiency, construction, urban forestry, zero waste, and other areas of sustainability as needed.
• Provide daily supervision and coaching within your area of specialization, ensuring Service is safe, structured, and meaningful.
• Collaborate with operations and training partners to align service plans with production, learning, and community engagement goals–meet Service deliverables accordingly.
• Support Corps Members in connecting hands-on Service to workforce skills and career pathways, reinforcing the relevance of what they're learning through daily reflection and coaching.

Sectoral and Technical Training

• Partner with the Service Manager, Career Services team, and external training providers to deliver engaging, track-specific training that builds technical and leadership skills.
• Support Corps Members in applying new skills through community or site-based projects that demonstrate progress toward career readiness.
• Ensure alignment between service learning and sector-specific workforce needs.

Partnership Cultivation and Stewardship

• Maintain productive partnerships with training and service partners through clear, consistent communication and collaboration.
• Support Eco-Hub Operations Associates in sustaining strong relationships with local NYCHA communities, including Tenant Associations, resident leaders, and community stakeholders.
• Represent GCF at community and partner coordination meetings as needed, ensuring alignment between site activities, partner expectations, and community priorities.
• Manage professional meeting spaces with internal GCF staff and external partners, lead on scheduling meetings, setting agendas, follow-up on action items and next steps, etc.

Data Collection and Reporting

• Maintain accurate and timely case notes, check-in summaries, and Individual Development Plan (IDP) updates for each Corps Member.
• Report psychosocial barriers to Support Services and proactively make referrals for support services interventions.
• Document Corps Member progress, attendance, disciplinary actions, and program milestones in accordance with organizational compliance standards.
• Collect, record, and submit job-training and certification data, including participation, completion rates, and credential tracking.

Qualifications

• 1–3 years of experience in youth development, Service leadership, or sustainability-related fields, preferably working with young adults (ages 18–24) in low-income communities.
• 1-2 years of direct experience with infrastructure maintenance and building beds, preferred.
• Strong commitment to youth development, social and economic justice, and sustainability, with enthusiasm for GCF's mission.
• Willingness to travel throughout New York City, remote work days are limited within role.
• Minimal conflict to work Tuesday-Saturday schedule for April-December and Monday-Friday schedule for January-March.
• Demonstrated ability to coach, motivate, and hold young adults accountable while fostering a positive team culture.
• Strong organizational skills and ability to manage multiple priorities across sites and administrative responsibilities.
• Excellent interpersonal and communication skills, including public speaking and conflict resolution.
• Commitment to continuous learning and professional growth, including developing expertise in the assigned service track (e.g., solar, energy efficiency, agriculture, construction) to credibly mentor Corps Members and connect technical training to career opportunities.
• Comfortable working outdoors in all weather conditions and traveling between multiple sites.
• Proficiency in Google Workspace (Docs, Sheets, Forms); familiarity with data tracking or learning management tools a plus.
• High level of professionalism, integrity, and accountability.
• GCF Alumni strongly encouraged to apply.
• Driver's license or permit a plus.

About GCF:

Green City Force's AmeriCorps program prepares young adults aged 18-24 who reside in the New York City Housing Authority (NYCHA) or low-income housing in NYC and have a high school diploma or equivalency for careers through green service. Being part of the Service Corps is a full-time commitment encompassing service, training, and skills-building experiences related to healthier buildings and communities. GCF is committed to the ongoing success of our alumni.

GCF's programs are rooted in the belief that these young NYC residents are uniquely positioned through leadership, training, and service to drive change in public housing communities while building skills, earning certifications, and gaining experience to help achieve economic prosperity. Partnerships with residents, local and city-wide organizations and agencies, funders, and employers are essential for the holistic approach required to realize the change we envision.

Benefits: Generous leave, comprehensive medical, vision, dental and life insurance benefits, generous paid time off, transportation subsidy