Campaign Specialist

Role Description

The Campaign Specialist supports the production and day-to-day operations of multiple direct mail fundraising campaigns in alignment with agency-wide and departmental goals. The Specialist coordinates campaign timelines, creative assets, data inputs, vendor deliverables, and quality controls to ensure accurate, timely execution. Working under the direction of the Manager and in collaboration with internal partners, s/he supports performance tracking, issue resolution, and continuous improvement efforts while building foundational skills in direct response fundraising, donor experience, and campaign operations.

• Execute direct mail fundraising strategies by supporting multiple campaigns from planning through completion, ensuring alignment with agency and departmental goals.
• Coordinate campaign schedules, documentation, and workflows; track milestones to support timely delivery of creative assets, data files, and production outputs.
• Support campaign production by working closely with internal writers, editors, and graphic designers, and by coordinating deliverables with external vendors such as mailshops and printers.
• Support internal fulfillment activities by preparing job specifications, instructions, and purchase orders; maintain vendor capability lists; and review vendor invoices for accuracy prior to submission for payment.
• Perform quality checks on campaign materials, including proofreading and reviewing letters, cards, brochures, catalogs, and other mail components before production.
• Prepare mail file orders and audience segmentation instructions; verify accuracy of coding, personalization, and setup in collaboration with data and analytics teams.
• Track campaign expenses and performance, completing backend reporting and supporting analysis against established metrics and budgets.
• Maintain tracking tools for campaign expenses, production samples, and inventory to support operational accuracy and reconciliation.
• Assist with identifying and resolving day-to-day production issues, escalating risks or delays as appropriate.

Qualifications

• Strong organizational skills and attention to detail.
• Ability to manage multiple projects simultaneously.
• Excellent written and verbal communication skills.
• Experience in direct mail fundraising or related fields is a plus.

Requirements

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Familiarity with project management tools.
• Ability to work collaboratively in a team environment.

Benefits

• Competitive salary.
• Health, dental, and vision insurance.
• Retirement savings plan.
• Generous paid time off policy.