Front Desk Agent

Front Desk Agent

The Hilton Garden Inn Pittsburgh Downtown is looking for a Front Desk Agent to join their team! Hilton is ranked #1 on Fortune's Best Companies to Work For in the U.S. list, offering exclusive global Team Member travel perks and discounts. This property is locally owned and operated by Piatt Hotel Group, an established, family-owned management group with a portfolio of newly constructed, renovated and well-maintained properties across Western PA. A career with Piatt Hotel Group offers pathways for new responsibility, career advancement and continuous learning for Team Members at every level.

As a Front Desk Agent you will welcome guests and provide outstanding guest service by answering telephones, making reservations, processing check-in and checkout of guests and answering general questions about the hotel and surrounding area.

Required Skills:

• Should be highly organized, have strong oral and written communication skills
• Ability to work autonomously and sell effectively
• Outstanding people skills
• Trustworthy and results-driven
• Must be able to work in a fast-paced environment and available for all shifts.
• May include nights, weekends and/or holidays

Benefits:

We offer a competitive benefits package including 401(k) with match, Medical, Dental, Vision, Paid Time Off (PTO), Paid Holidays, Paid Parking, Paid UFC GYM Membership and Team Member Travel Discounts.

Equal Opportunity Employer