Office Operations Manager
Intercontinental Exchange Holdings, Inc.
Office Manager
NYSE Texas is seeking a highly organized, service-driven Office Manager to lead operations in a high-profile, executive and client-facing office. This role has primary responsibility for workplace experience, office operations, and event execution, ensuring a seamless, polished, and hospitality-driven environment.
The ideal candidate has a strong events background, thrives in a fast-paced setting, and leads with precision, ownership, and attention to detail.
Responsibilities
- Hospitality & Events
- Lead planning and execution of all internal and client-facing events
- Manage vendors, catering, logistics, and on-site event delivery end-to-end
- Deliver a high-end, hospitality-driven experience for meetings, events, and executive engagements
- Partner with internal teams to ensure seamless coordination and execution
- Anticipate needs and proactively manage all event and meeting details
- Team Leadership & Office Support
- Oversee front-of-house operations and ensure consistent, high-quality reception coverage
- Provide guidance and direction to Reception and Facilities support roles
- Coordinate onboarding, moves, and workspace readiness in partnership with Facilities
- Maintain strong relationships with building management and key vendors
- Manage cross-functionally with Facilities, IT, Multimedia, and Events teams
- Workplace Operations
- Oversee daily office operations to ensure a best-in-class, well-maintained environment
- Manage office vendors, service providers, and supply programs
- Identify opportunities to improve workplace efficiency and experience
Knowledge and Experience
- 5+ years of office management, workplace operations, or event management experience
- Strong experience leading high-end, client-facing events
- Proven ability to manage multiple functions (events, operations, vendors) simultaneously
- Polished professional presence with strong communication skills
- Strong organizational and project management capabilities
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Service-oriented with a proactive, ownership-driven mindset
Physical Requirements
- Ability to stand and move throughout the office and during events
- Ability to lift/move materials as needed for event setup and operations
Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.
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