General Manager

Schedule Requirements: Open availability including evenings and weekends. Location: 160 Washington St, Brookline, MA 02445 Everyone is welcome here . Each of us is unique, and that’s what makes us amazing. We believe in inclusiveness and celebrating each person’s individuality, because there’s power in bringing people with different points of view and life experiences together. That’s why we provide equal employment opportunities (EEO). All applicants are considered regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. So, bring yourself and your best ideas; when we feel safe and comfortable being ourselves, there’s no limit to what we can achieve. The Assistant Operations Manager/Assistant Dispensary Manager is an enthusiastic leader who supports the team in delivering exceptional customer service with a drive to achieve results while fostering a fun and inspiring environment. Parallel is one of the multi‑state cannabis companies, owning and operating in three markets: Florida (Surterra Wellness), Massachusetts (NETA), and Texas (Goodblend). If you enjoy companies that are growing, moving fast, and constantly challenging themselves to achieve more, then Parallel is for you. We work hard, lean on each other, and are passionate about a pretty ambitious vision – pioneering a new paradigm of what well‑being can be for all people, everywhere. WHAT YOU WILL BE DOING Service Maintain a strong presence on the floor to build relationships with customers, support and develop the team and drive revenue. Serve as a role‑model and resource for store staff concerning products and services, policies and procedures, industry news, and changes in regulations. Drive sales to meet and exceed targets. Assist the Store Manager and Assistant Store Managers in meeting all financial goals, including management of the P+L, payroll, and store budgets. Prepare for and support company‑driven promotions and launches to meet and exceed sales targets and deliver the best experience possible for customers. Leadership & Education Continuously train, coach, and provide qualitative feedback using the performance management process to improve team engagement and performance. Provide training to ensure all store processes align with Standard Operating Procedures, safe practices, cannabis knowledge, and customer service goals. Operations Maintain the store’s daily presentation, including visual direction. Interpret and communicate messages from Corporate Store Operations, updating bulletin boards and other communication avenues in store. Manage staff time, including timekeeping, scheduling, and creating store schedules, prioritizing staffing to ensure optimal service. Organize all back‑of‑house areas, manage the supply budget, inventory oversight, and maintain stock levels. Conduct audits and maintain accurate records of all activities, enforcing a culture of compliance with regulations set forth by local, state, and federal agencies. EXPERIENCE AND SKILLS YOU’LL BRING Required Age 21 or over High School Diploma or equivalent Valid Government‑Issued Photo ID 1‑2 years of supervisory experience Proficiency in Microsoft Office Suite through advanced level Flexible regarding work schedule, including evenings, weekends, and holidays Strong attention to detail and ability to multitask, plan, prioritize, and manage time effectively Excellent verbal and written communication skills with an ability to influence others Demonstrated independent, strategic thinking and business acumen, with proven ability to analyze sales data and create effective action plans Preferred Proven operations, retail, and cannabis industry experience PHYSICAL REQUIREMENTS Must be able to remain in a stationary position Ability to assist with lifting stock and materials Routine use of standard office equipment such as computers, phones, or photocopiers Occasionally retrieve product or materials in the store, including accessing shelving in the storage area Self‑motivated and engaging in collaboration with team members Adaptable to changing industry demands and able to work fast Creative problem‑solving while collaborating with others WHAT YOU GET Consistent, reliable benefits; full medical/vision/dental for full‑time employees, 401(k) with potential company match, access to company‑sponsored well‑being programs Balance and flexibility; paid time off, paid parental leave, flexible work arrangements Tuition reimbursement programs Pet insurance PARALLEL IS UNITED BY OUR VISION, MISSION, & VALUES Our Vision – to pioneer well‑being and improve the quality of life for humanity through the benefits of cannabinoids. Our Mission – to build a leading, global well‑being company through the best talent, our values, trusted and recognized brands, science and technology‑based innovation, and relentless focus on execution and continuous improvement. Our Values – Integrity | Collaboration | Alignment | Intentionality | Accountability | Agility We are an Equal Opportunity Employer. We embrace and encourage our employees’ differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique. NETA Pay Range $48,348 - $58,038 USD #J-18808-Ljbffr