Operations Manager (#56)

Operations Manager (#56)

Queens, NY, United States of America

$65,000.00 -$65,000.00

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Overview

Become part of one of the largest and fastest-growing privately held security companies in the U.S! Since 1998, Sunstates Security has built a national reputation for delivering exceptional services while fostering high-quality work environments for our team. We are dedicated to hiring, developing, and retaining a professional workforce that reflects our commitment to excellence.

We believe in strategic reinvestment in our people by offering a benefits package that exceeds industry standards, pathways for career advancement, extensive internal training, and employee recognition programs. Our team members are provided with the tools, knowledge, and hands-on management support necessary for long-term success.

Our commitment to a superior workplace culture is reflected in our most recent national accolades. Sunstates Security is proud to be recognized as a 2026 Forbes Dream Employer , an honor based on independent employee feedback and workplace excellence. Additionally, we have been named a 2026 Training MVP by Training Magazine, marking the third consecutive year we have accepted this prestigious recognition. We also continue to be celebrated for our steady growth and stability on the Inc. 5000 list of America’s fastest-growing private companies.

At the heart of everything we do are our core values of honor, integrity, and trust. If you are searching for a rewarding career with a proactive security partner that protects some of the country’s leading organizations, we invite you to explore the possibilities at Sunstates Security. Join a successful, growing team where your talent is appreciated and have opportunities to advance your professional career.

Job Skills / Requirements

Sunstates Security is hiring an Operations Manager , who can effectively manage employee scheduling, and payroll, takes prompt action when incidents are received regarding employee performance or conduct, administers disciplinary and coaching actions, and initiates and executes routine termination actions with Human Resources.

This position offers a starting salary of $65,000 annually, along with a full benefits package that includes medical, dental, and vision insurance coverage, generous PTO, 401(k) plan with company match, tuition assistance, and much more.

Additional responsibilities may include, but are not limited to the following:

• Manage day-to-day security officer schedules, call-outs and no-shows, and coordinate future scheduling planning for a large book of business supporting a 24/7, 365 days a year operation.

• Respond promptly when incidents are received regarding employee performance or conduct and administer disciplinary and coaching actions in coordination with routine company policies and protocols.

• Interview security officers.

• Conduct disciplinary and counseling sessions with security officers.

• Initiate termination procedures as needed for voluntary and involuntary separations.

• Proof payroll summaries prior to submissions for accurate payroll processing.

• Submit timely corrections, where necessary.

• Accurately communicate schedule status and highlight key deficiencies to management staff.

• Perform day-to-day operations task necessary to efficiently provide security services.

Education Requirements (All)

High School diploma or equivalent

Additional Information / Benefits

The Sunstates customizable benefits package includes the following minimum components:

• Affordable Care Act compliant Medical Benefits Program

• Dental Insurance Program

• Free Life Insurance

• Disability Insurance

• Paid Time Off & Bereavement Leave

• Paid Holidays

• Direct Deposit or Pay Cards

• Employee Incentives

• Referral Bonuses

• Employee of the Month Award

• Education Reimbursement

• Service Awards

• Employee Involvement Initiatives

• Management Mentoring and Support

• Career Advancement

• 401K program

Only candidates who meet our rigorous employment standards and who are excellent matches for open positions (as personally verified by Site Managers) are invited to join our security team. We are proud to be an Equal Opportunity Employer and supporter of our military veterans!

Benefits: Medical Insurance, Dental Insurance, Vision Insurance, Paid Sick Days, 401K/403b Plan

This is aFull-Timeposition

Relocation is not required

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