Director, Digital Health Technology Services, GDMS Data Integration and Automation - Hybrid

Merck seeks a Director of Digital Health Technology Services to lead multi-region portfolio oversight of clinical trial digital systems. The role combines strategic governance, regulatory compliance, service provider management, and people leadership across complex data integration and eCOA platforms.

Responsibilities

• Lead portfolio and program delivery across SDLC with oversight of pre-production readiness, post-production monitoring, and change control
• Ensure end-to-end data integrity, compliance, and system interoperability across studies; proactively identify and mitigate regulatory and operational risks
• Establish and scale therapeutic-area standards, templates, and design patterns for DHT setup and reporting
• Represent DHT in governance forums, drive process optimization, and champion adoption of standardized systems across service providers
• Manage direct reports, conduct performance reviews, develop career plans, and lead recruiting activities

Requirements

• Advanced expertise with eCOA or Digital Health Technology platforms in clinical trials
• Expert knowledge of clinical development, electronic data capture, and clinical data management
• Advanced understanding of UAT, system validation, and regulatory compliance for clinical data systems
• Demonstrated ability to set therapeutic-area-wide DHT requirements and drive standardization
• Strong influence and stakeholder alignment skills across regions and senior leadership
• Experience with service provider management, budget oversight, and people development