Senior Technical Support Specialist
Virtual Vocations Inc
A company is looking for a Senior Technical Support Representative. Key Responsibilities Act as the highest-level escalation point for the global support organization Troubleshoot, reproduce, and resolve complex customer problems Collaborate with the Development team to identify bugs and define customer requests Required Qualifications Bachelor of Computer Science or equivalent experience 5+ years' experience in a Tier 3, Senior Software Support / Technical Engineer role Ability to understand and troubleshoot complex code Experience with Windows, Linux, and MacOS troubleshooting Endpoint security troubleshooting experience is highly regarded
Vacancy posted 4 hours ago
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