Bilingual Front Office Assistant

Front Office Assistant Location: MedLink Lawrenceville Job Type: Full-Time About Us: MedLink Georgia is a community-based nonprofit organization providing high-quality, affordable primary care to patients across Northeast Georgia. At our location, we serve a diverse population with a focus on accessible, compassionate family medicine. Position Overview: MedLink is seeking a reliable and customer-service-oriented Front Office Assistant to join our team. This role is the first point of contact for patients and plays a vital role in creating a welcoming, efficient, and organized front desk experience. Key Responsibilities: Greet patients warmly and professionally upon arrival Manage check-in and check-out processes Schedule and confirm patient appointments Verify insurance coverage and update patient records Collect co-pays and outstanding balances Answer multi-line phone system and route calls appropriately Maintain patient confidentiality and adhere to HIPAA regulations Support clinic operations by collaborating with providers and clinical staff Qualifications: High school diploma or equivalent required Previous experience in a medical front office or customer service role preferred Familiarity with electronic medical records (eClinicalWorks experience is a plus) Strong communication, organizational, and multitasking skills Ability to work well under pressure in a fast-paced environment Bilingual (English/Spanish) is required Why Join MedLink GA? Competitive salary & benefits package Supportive and team-oriented work environment Opportunities for career growth Meaningful work serving the local community Join us at MedLink GA and make a difference in patient care! Competitive salary & benefits package Supportive and team-oriented work environment Opportunities for career growth Meaningful work serving the local community Join us at MedLink GA and make a difference in patient care! #J-18808-Ljbffr Medlinkga