Student Support Services Administrative Assistant I - Limited Term

Limited-Term Student Support Services Administrative Assistant I

The Limited-Term Student Support Services (SSS) Administrative Assistant I is an essential member of the federally funded TRIO SSS program. This position will provide and coordinate administrative support for the Office of TRIO Student Support Services programmatic activities, provide welcoming, professional, and confidential assistance to program participants, and perform a variety of administrative, clerical, and data entry duties necessary for the efficient operations of the program. Reporting to the Director of TRIO Student Support Services the Administrative Assistant I plays a key role in ensuring the effectiveness of the department's services, processes, and communication. This limited-term position is grant-funded over a five-year cycle and depends on the grant's renewal for continuation.

Responsibilities

1. Assist with student intake and eligibility verification processes in compliance with federal TRIO regulations. 2. Schedule appointments for academic advising, tutoring, mentoring, financial literacy counseling, and other SSS services. 3. Maintain confidential participant files (electronic and physical) in accordance with FERPA and federal guidelines. 4. Support data entry and tracking of student participation in required reporting systems. 5. Assist with the coordination, setup, and promotion of SSS workshops, cultural enrichment activities, and program events. 6. Provide front-desk support, including answering phones, greeting students, and responding to inquiries. 7. Help monitor and track student engagement and attendance at SSS activities. 8. Assist professional staff with preparation of materials, mailings, and reports. 9. Perform other duties as assigned to support program goals.

Required Qualifications

High School diploma or GED 1 year of relevant office experience

Preferred Qualifications

Bachelor's or Associate's degree Experience in Federal TRIO, GEAR UP, CAMP, HEP, or other grant-funded student success programs Experience planning campus events for various student populations Experience in data entry, budgeting, and record maintenance skills Commitment to support globally rich student populations Bilingual

Proposed Salary

$33,280 - $37,900; Salary offer will be dependent on candidates experience and qualifications, internal equity considerations, budget availability, and salary administration guidelines.

Knowledge, Skills, & Abilities

Ability to create marketing and recruiting material General knowledge of applicable federal, state, and local rules and regulations. Skill in the use of database systems and Microsoft Office (Word, Excel, Outlook) or equivalent software. Skill in operating basic office equipment. Skill in written, verbal, and interpersonal communications and relationship building. Ability to respond to various audiences in an accurate and timely manner. Ability to quickly assess the needs and requirements of students. Ability to maintain strict confidentiality of student information. Ability to maintain accuracy related to data collection, entry, and reporting. Ability to create marketing and recruiting material. Ability to plan, organize, and prioritize work, as well as the ability to pay attention to detail. Ability to work with time-sensitive matters and meet strict deadlines.

USG Core Values

The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards.

Conditions of Employment

Hiring is contingent upon eligibility to work in the United States and proof of eligibility will be contemporaneously required upon acceptance of an employment offer. Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Gwinnett College (GGC). Eligibility of employment is determined by GGC in its sole discretion, and includes but is not limited to confirmation of credentials and employment history reflected in your application materials; and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test. Offers are subject to the applicable federal laws, state laws, statutes, rules and regulations of this institution, and to the bylaws and policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.

Equal Employment Opportunity

Georgia Gwinnett College is an equal employment, equal access, and equal opportunity employer. It is the policy of Georgia Gwinnett College to recruit, hire, train, and promote persons without regard to race, color, national or ethnic origin, age, disability, gender, religion, sexual orientation, gender identity or veteran status as required by applicable state and federal laws (including Title VI, Title VII, Title IX, Sections 503, and 504, ADEA, ADA, E.O. 11246, and Rev. Proc. 75-50). For individuals requiring disability-related accommodations for participation in any event including the application, interview process, or to obtain print materials in an alternative format, please contact HR at View phone number on click.appcast.io or email View email address on click.appcast.io.

Background Check

Position of Trust + Education

Other Information

Due to the volume of applications, applicants may not receive a reply from the College unless an applicant is selected for an interview. Review of applications will continue until positions are filled. Georgia is an open records state.