Electrical Service Office Manager

Electrical Service Construction Office Manager – Streamline Operations and Support Growth for B&M Electric

B&M Electric is hiring an experienced Electrical Service Construction Office Manager to help lead the accounting, administrative, payroll, human-resources, and operational functions of a growing residential electrical service company.

This is a hands-on position for someone who enjoys creating structure, improving systems, solving operational problems, and supporting both field technicians and company leadership. The role will work primarily from B&M Electric's Lawndale office, with occasional responsibilities at the Torrance location.

The ideal candidate has strong accounting or bookkeeping experience, understands service-business operations, and is capable of improving procedures rather than waiting to be directed through every task. Experience with ServiceTitan and a residential service contractor is strongly preferred.

The opportunity includes:

• Accounting and Financial Administration
• Process accounts payable and accounts receivable.
• Review vendor invoices and supporting documentation.
• Organize receipts, bank documents, invoices, and transaction records.
• Assist with customer billing and collection follow-up.
• Support bookkeeping, account reconciliation, and financial record organization.
• Maintain accurate and confidential accounting documentation.
• Coordinate with company leadership and external accounting professionals as needed.
• Payroll and Human Resources
• Review technician hours, time records, and payroll documentation.
• Assist with weekly payroll processing.
• Support the calculation and documentation of technician performance bonuses.
• Maintain employee records and onboarding documentation.
• Assist with basic HR administration, employee communication, and policy documentation.
• Maintain confidentiality when handling payroll, employee, and financial information.
• Office and Operational Management
• Use ServiceTitan to support operational reporting, technician records, customer documentation, and workflow management.
• Help keep field technicians organized and accountable for documentation, hours, materials, and assigned tasks.
• Coordinate communication among leadership, office employees, field technicians, customers, and vendors.
• Assist with inventory tracking, supply ordering, and material organization.
• Receive deliveries and help maintain an organized office and storage environment.
• Assist with permit applications, inspection scheduling, and related city or municipal documentation.
• Coordinate company-vehicle errands, material pickups, or deliveries when needed.
• Assist with setup and organization of the new Lawndale office.
• Identify inefficient processes and recommend practical improvements.
• Create, document, and maintain standard operating procedures.
• Help build repeatable systems that support company growth.

Required Qualifications:

• At least 3 years of office management, bookkeeping, accounting, or operations experience.
• Must have 1+ years experience with ServiceTitan software.
• Must have 1+ years experience specifically in the residential home service industry.
• Hands-on experience with accounting and bookkeeping responsibilities.
• Experience processing or supporting payroll.
• Ability to organize receipts, invoices, bank documents, and financial records.
• Must have strong, professional experience and knowledge using ServiceTitan.
• Strong Microsoft Excel, Word, Outlook, and general computer skills.
• Ability to manage multiple deadlines and responsibilities with limited supervision.
• Strong written and verbal communication skills.
• High attention to detail and accuracy.
• Ability to protect confidential employee, customer, and financial information.
• Ability to create and improve office systems and procedures.
• Valid driver's license and ability to drive a company vehicle between locations when required.
• Ability to lift and move office supplies, files, deliveries, or equipment weighing up to approximately 40 pounds, with or without reasonable accommodation.

Strongly Preferred Qualifications:

• Experience working for an electrical, plumbing, HVAC, or other home-service contractor.
• Experience with accounts payable, accounts receivable, billing, and reconciliation.
• 1+ year experience with Housecall Pro and Jobber softwares.
• Experience reviewing technician payroll or performance-based compensation.
• Experience coordinating permits and inspections.
• Experience creating standard operating procedures.
• Experience supporting field-service technicians and multiple office locations.
• Familiarity with inventory and vendor-management processes.

What Success Looks Like:

• Payroll and accounting documentation are accurate and completed on time.
• Receipts, invoices, bank records, and billing documents are consistently organized.
• Technicians receive timely operational support and remain accountable for required documentation.
• Permits and inspections are scheduled and tracked without avoidable delays.
• Office procedures are documented and followed.
• Leadership receives reliable information and does not need to repeatedly follow up on routine administrative tasks.
• The new Lawndale office becomes organized, functional, and supported by repeatable systems.

Compensation and Benefits:

• Starting compensation of approximately $34.00 per hour, depending on experience and qualifications.
• Weekly payroll.
• Performance-based or company-goal bonus opportunities when applicable.
• Paid time off, including applicable vacation, sick time, and holidays.
• 401(k) plan with employer matching, subject to plan eligibility.
• Company-provided phone or technology needed for the position.
• Professional development and long-term growth opportunities.
• Supportive leadership and the opportunity to directly improve company operations.

About B&M Electric:

B&M Electric is a long-established residential electrical service company serving Torrance, Lawndale, and surrounding South Bay communities. Our team is committed to professional service, electrical safety, clear communication, and a high-quality customer experience.

The Construction Office Manager will play a central role in improving internal systems, supporting our technicians, and helping the company scale responsibly.

B&M Electric is an Equal Opportunity Employer. Employment decisions are based on qualifications, experience, business needs, and other job-related factors without regard to any status protected by applicable law.