Experienced Parts Counterperson

Experienced Automotive Parts Counterperson

Are you an experienced Automotive Parts Counterperson looking for your next opportunity with a growing, family-owned dealership group? Bob Loquercio Auto Group is seeking a knowledgeable, customer-focused professional to join our high-performing Parts Department.

With 16 dealerships representing 10 automotive brands, Bob Loquercio Auto Group has built a reputation for excellence, teamwork, and promoting from within. If you have dealership parts experience, enjoy helping technicians and customers, and thrive in a fast-paced environment, we'd love to meet you.

What We Offer

• Competitive compensation
• Medical, dental, and vision insurance
• 401(k) with company participation
• Basic life insurance
• Accident & critical illness insurance
• Paid time off
• Employee vehicle purchase program
• Employee discounts on parts, service & vehicles
• Ongoing training and professional development
• Career advancement opportunities within our growing dealer group
• Family-owned company with a strong team culture

Responsibilities

• Provide exceptional customer service to both retail and wholesale customers.
• Assist service technicians by accurately identifying and supplying the correct parts in a timely manner.
• Utilize dealership parts catalogs and inventory management systems to identify, source, and order parts.
• Process customer orders, special orders, returns, and warranty parts accurately.
• Maintain accurate inventory records and assist with inventory control procedures.
• Coordinate with the Parts Manager to source backordered or hard-to-find parts.
• Follow up with customers regarding order status and expected delivery times.
• Keep the parts department organized, clean, and stocked.
• Work collaboratively with the Service and Sales Departments to support dealership operations.
• Follow all company policies, safety procedures, and applicable federal, state, and local regulations.

Qualifications

• 2+ years of automotive dealership parts counter experience required.
• Experience using dealership management systems such as Dealertrack is strongly preferred.
• Experience working with Toyota OEM parts is highly preferred.
• Strong knowledge of automotive parts, accessories, and manufacturer catalogs.
• Excellent communication and customer service skills.
• Strong organizational skills with exceptional attention to detail.
• Ability to multitask and work efficiently in a fast-paced dealership environment.
• Professional appearance, positive attitude, and strong work ethic.
• High school diploma or GED required.
• Valid driver's license with a clean driving record.

Physical Requirements

• Ability to stand, walk, and move throughout the dealership for extended periods.
• Frequently lift and carry parts weighing up to 50 pounds.
• Ability to bend, stoop, reach, and climb as needed while retrieving inventory.
• Comfortable working in both warehouse and customer-facing environments.

Join the Bob Loquercio Auto Group Family

If you're an experienced automotive parts professional looking for long-term career growth with one of the Midwest's fastest-growing automotive groups, we encourage you to apply today and become part of a team committed to delivering exceptional customer service every day.