Manual Tester - Smart Access Systems Testing

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Location

This is an onsite role based in Orlando, FL.

About the job you’re considering

We are seeking an experienced Manual Tester with strong hardware testing expertise to support the validation of electronic door lock and smart access solutions used in hospitality environments. The ideal candidate will have hands-on experience testing IoT, embedded devices, kiosks, POS systems, or other connected hardware products, along with strong manual testing fundamentals. This role requires onsite collaboration with engineering, product, operations, and vendor teams to validate hardware and software functionality, troubleshoot real-world issues, and ensure a seamless guest access experience. Experience with Assa Abloy electronic lock systems and Visionline platform is highly preferred.

Your role

• Execute manual testing of electronic door lock systems, smart access solutions, RFID cards, mobile keys, and related hospitality workflows.
• Validate hardware and software functionality across access control scenarios including guest room access, common areas, privacy modes, deadbolt operations, battery alerts, and offline/online behavior.
• Perform end-to-end testing of IoT and embedded devices, ensuring seamless interaction between hardware, firmware, software applications, and integrated systems.
• Create comprehensive test plans, test cases, test data, regression suites, and test execution reports based on business and technical requirements.
• Investigate, reproduce, document, and track defects using structured defect management processes, providing detailed evidence and root-cause observations.
• Collaborate with engineering, product management, operations, vendors, and support teams to diagnose issues, validate fixes, and support release readiness.
• Support onsite testing during installations, upgrades, configuration changes, pilot deployments, and production validation activities.

Your skills and experience

• 8+ years of experience in Manual Testing with strong expertise in functional, integration, system, regression, and exploratory testing.
• Hands-on experience testing hardware-based products such as IoT devices, embedded systems, smart devices, kiosks, POS systems, access control solutions, or connected products.
• Strong understanding of defect lifecycle management, test documentation, test evidence creation, and reporting using tools such as Jira or similar test management platforms.
• Experience troubleshooting issues across hardware, software, configuration, network, and environmental components to accurately isolate defects.
• Ability to interpret requirements, design effective test scenarios, and validate complex end-to-end workflows involving multiple integrated systems.
• Excellent communication and stakeholder management skills with experience working closely with cross-functional and customer-facing teams.
• Experience with Assa Abloy electronic lock solutions and Visionline platform is highly preferred; hospitality technology or access control domain experience is a significant advantage.

The base compensation range for this role in the posted location is $73,150 - $174,000.

Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.

The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.

These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.

It is not typical for candidates to be hired at or near the top of the posted compensation range.

In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.

Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:

• Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave

• Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
• Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
• Life and disability insurance
• Employee assistance programs
• Other benefits as provided by local policy and eligibility

Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.

Disclaimers

Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

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Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.