Lockbox Processor

Lockbox Processor

Position Title: Lockbox Processor

Business Unit: Treasury Management

Reports To: Manager of Treasury Management Product and Operations Support

Position Overview: This position is primarily responsible for processing electronic and manual lockboxes. The incumbent explains lockbox services to current customers, answers questions and solves problems.

Primary Responsibilities:

• Prepares and processes manual lockbox payments, tracks daily activity and adds to spreadsheet per customer.
• Prepares and processes electronic lockbox payments while meeting deadlines.
• Creates and processes monthly billing for lockbox customers.
• Answers customers' questions and explains available services.
• Performs other related duties and projects as assigned.

All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program. F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.

Minimum Education: High School or GED

Minimum Years Experience: 0

Special Skills:

• Detail-oriented
• Excellent communication skills, both written and verbal
• Excellent customer service skills
• Ability to use general office equipment
• Ability to use a personal computer and job-related software MS Word - Basic Level
• MS Excel - Intermediate Level
• MS PowerPoint - Basic Level
• Some banking experience preferred.

Special Licenses and Certificates: N/A

Physical Requirements: N/A

Equal Employment Opportunity (EEO): It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.

FNB will not provide sponsorship for employment-based visas for this position; only candidates who are legally authorized to work in the U.S. will be considered.