In Room Dining Coordinator | Full Time

Omni Louisville

Reflecting the past, present and future of our vibrant Kentucky town and inspired by the city's rich history and authentic character, the Omni Louisville transforms one of the city's most significant urban blocks into a unique and vibrant mixed-use environment offering hotel guests, residents and locals a chance to connect and enjoy the best of a great city.

The hotel is a prominent landmark against the Louisville skyline, glistening during the day and glowing at night, with the iconic glassy ends of the 612 room hotel. The hotel pool and rooftop bar, designed for seamless indoor and outdoor integration, allows guests to rest, relax and socialize with downtown Louisville as the backdrop. The essence of Louisville is woven throughout with interior design blends elements of the city's heritage, culture and character, felt everywhere from the hotel restaurants to a featured bourbon bar to the hotel's Speakeasy and bowling alley.

Guests can also enjoy a dynamic 20,000 square foot urban food hall and market connected to the lobby of the hotel. Transforming Liberty Street into a pedestrian thoroughfare, the market serves as a community gateway for hotel guests and locals alike, inviting the neighborhood in with the smells of freshly brewed Heine Brothers' coffee, baked bread, and smoked barbeque.

Job Description

Coordinate all department activities necessary to maintain the highest standards possible of quick, efficient, and professional food & beverage service to guest's room.

Responsibilities

• Ensure optimal performance in the day-to-day operation.
• Take phone orders from guests.
• Knowledge of IRD service times, menu and specials
• Coordinate pick-up & delivery of orders
• Coordinate & assist with removal of trays
• Responsible for set-up, delivery, and presentation of amenities
• Prepare posting & payment of checks.
• Conduct administrative work requirements as assigned by manager
• Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets
• Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications
• Ensure that all health standards are consistently maintained through the maintenance and cleanliness of food prep & service areas.

Qualifications

• Candidate is required to have at least 1 year in a hotel food & beverage role or related field.
• Previous cash handling experience required.
• Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone.
• Ability to multi-task and work in fast paced environment.
• Must be proficient with computers.
• Must be able to work a variety of shifts, including weekends and holidays.
• Move, bend, push, pull, and place objects weighing up to 30 pounds without assistance.
• Must be Food Handlers certified.
• Must be STAR certified.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to View email address on click.appcast.io.