Service Contracts Product Manager

The Service Contracts Product Manager will develop and execute strategic and tactical initiatives to increase the growth and profitability of Eaton’s CPS startup and service contracts portfolio in the U.S., covering 3‑phase UPS equipment, data center power distribution products, and MVSST. What you’ll do: Support annual profit planning and strategic planning activities, including portfolio roadmap, price attainment, and execution of growth programs. Drive go‑to‑market strategies to position Eaton to win based on knowledge of offering, market, customers, pricing, and competition, including curating incentive programs and supporting business reviews. Collect Voice of Customer (VOC) inputs to drive new product offerings and market programs. Manage monthly forecasting for portfolio and support measuring and tracking service sales leads for contracts. Execute new solution launches to the market, working cross‑functionally to launch solutions, developing, maintaining, and updating literature, creating presentations and competitive comparisons, and providing training and promotions for new offerings to sales. Collaborate with Sales and Service operations teams to address customer issues and needs and drive seamless delivery of services for customers. Work collaboratively with Services Global Product Line (GPL), sharing best practices, market and portfolio updates, and providing standard services to global customers where applicable. Create and deliver content for operational reviews, product line reviews, staff meetings, sales meetings, customer visits, profit and strategic plans, etc. Qualifications: Bachelor’s degree from an accredited institution. Minimum of 7 years of commercial experience in technical marketing, strategic planning, product management, and/or engineering. Minimum of 3 years of experience in engineering leadership, project management, product marketing, or business development. Must be legally authorized to work in the United States without company sponsorship, now or in the future. Preferred: MBA in Marketing from an accredited institution. Skills: Strong sense of urgency and ownership of the business you manage. Understanding of products and services in the market. Excellent verbal, written, and presentation skills. Experience leading and collaborating across an organization to achieve goals. Excellent critical thinking and analytical skills to make data‑driven business decisions. Self‑motivated, self‑managed, team‑oriented, proactive, attentive to detail, task‑oriented, and able to overcome obstacles to meet schedule requirements. Salary range: $130,000 – $190,000 per year. The position is also eligible for a variable incentive program. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job‑related reasons regardless of an applicant’s race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Eaton believes in second‑chance employment and will consider qualified applicants with arrest or conviction history. If you require a disability‑related reasonable accommodation during the job search, application, or interview process, please contact the appropriate department. We provide comprehensive health, welfare, and retirement benefits as well as paid and unpaid time‑off programs to support employees and their families. #J-18808-Ljbffr