IT Coordinator

SUMMARY Work with IT and business teams to organize various components needed to initiate, progress and conclude support tickets. Duties include coordinating support tickets, tracking progress and results. ESSENTIAL DUTIES AND RESPONSIBILITIES Manage and process the daily requests from end users for hardware and software. Knowledge of the characteristics of software licensing and IT hardware products and services being procured. Demonstrated ability to clearly and concisely convey information. Assist manager with project management status, tasks, and deliverables. Other duties may be assigned. EDUCATION AND/OR EXPERIENCE Results driven IT and business/industry knowledge strongly preferred. Strong customer service orientation. Foundation in technology terminology and understanding. Excellent interpersonal, communication, and presentation skills, including formal report writing experience. SHIFT Monday - Friday 8:30am – 5pm TEAM MEMBER EXPERIENCE We work together to take care of our customers, our communities, and each other. When you join the team, you’ll enjoy a positive, productive atmosphere where people truly believe in what they are doing. If you’re passionate about providing the best experience possible to our customers and to your fellow team members, you’re in the right place. If you are an individual with a disability and need assistance interacting with our career site, please contact us by calling View phone number on click.appcast.io option 2 for Human Resources. EEO STATEMENT Summit Racing Equipment and its entities provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. BENEFITS Paid Weekly Comprehensive Medical, Dental, Vision, and Rx Insurance Profit Sharing 401(k) with Company Match Health Club Reimbursement Tuition Reimbursement Flexible Spending Account Health Savings Account Voluntary Optional Insurance Policies Available Life Insurance Policy—Company Paid Short Term Disability—Company Paid Paid Time Off, PTO Employee Discounts Paid Holidays Jury Duty Pay Paid Bereavement Leave Employee Assistance Program #J-18808-Ljbffr