Director of Operations - Multi-Unit Family Dining

Job Description

Job Description

A well-established restaurant organization is seeking an experienced Director of Operations to oversee a large portfolio of family-style restaurants across multiple Western and Midwestern markets

This is a field-based leadership role for a proven multi-unit restaurant operator who can improve profitability, develop restaurant leaders, strengthen operational consistency and maintain accountability across geographically dispersed markets.

Responsibilities

• Lead operations across approximately 27–30 restaurant locations.
• Directly manage and develop Restaurant Managers and emerging District Managers.
• Prepare annual operating budgets and execute plans to achieve sales and profit objectives.
• Review restaurant P&Ls, labor, food cost, sales trends and operational KPIs.
• Develop measurable action plans for underperforming restaurants.
• Conduct regular restaurant visits, operational inspections and cash audits.
• Recruit, select, onboard and develop restaurant leadership.
• Build succession plans and prepare high-potential managers for promotion.
• Resolve escalated employee-relations, guest-service and operational concerns.
• Ensure compliance with company policies, food-safety standards and employment requirements.
• Support local marketing initiatives and new restaurant openings.
• Maintain strong communication between restaurant teams and company leadership.

Qualifications

• At least five years of progressive multi-unit restaurant operations experience.
• Family-style or full-service family dining experience is required.
• Current or previous experience as a Regional Director, Director of Operations, Area Director, Regional Manager or senior District Manager.
• Experience overseeing a large multi-unit restaurant portfolio.
• Strong knowledge of restaurant P&Ls, budgeting, labor management, food cost and profitability.
• Proven success developing Restaurant Managers and District Managers.
• Demonstrated job stability and progressive responsibility.
• Strong leadership, communication, conflict-resolution and performance-management skills.
• Ability to travel regularly throughout Colorado, Nebraska and Wisconsin.

Preferred Qualifications

• Experience overseeing 20 or more restaurant locations.
• Experience leading restaurants across multiple states.
• Background with established family dining, casual dining or franchise restaurant organizations.
• New-store opening and market-expansion experience.
• Experience improving underperforming restaurant markets.

Compensation and Benefits

• Starting salary of $130,000
• Performance-based bonus opportunity
• Health insurance
• Paid time off
• Employee dining discounts
• Paid meals while on duty
• Relocation assistance may be available

The Restaurant Zone is a leading hospitality recruitment agency specializing in connecting top-tier talent with restaurants, hotels, and hospitality groups across the United States. We partner with growing brands and established operators to deliver high-quality candidates for management, executive, and specialized roles. Our team combines industry expertise, a vast candidate network, and a results-driven approach to help businesses build strong, reliable teams. At The Restaurant Zone, we focus on speed, quality, and long-term fit—ensuring both clients and candidates succeed.

Company Description

The Restaurant Zone is a leading hospitality recruitment agency specializing in connecting top-tier talent with restaurants, hotels, and hospitality groups across the United States. We partner with growing brands and established operators to deliver high-quality candidates for management, executive, and specialized roles. Our team combines industry expertise, a vast candidate network, and a results-driven approach to help businesses build strong, reliable teams. At The Restaurant Zone, we focus on speed, quality, and long-term fit—ensuring both clients and candidates succeed.