Associate, Account Management

At Wells Fargo, a Brokerage Client Assistant helps drive an exceptional client experience. You will work closely with Financial Advisors and cross-functional partners to support client needs, enhance service delivery, and build strong relationships. You’ll serve as a key point of contact for clients, managing day-to-day service requests, supporting account maintenance, and ensuring operational excellence.

Support Financial Advisors with administrative, operational, and service-related activities to drive business results Execute routine transactions, account servicing, and documentation with accuracy and attention to detail Assist with onboarding new clients, including account opening and maintenance activities, ensuring compliance with firm policies Maintain working knowledge of firm systems, products, and services to effectively support clients and financial advisors Ensure adherence to all regulatory requirements, policies, and procedures

1+ year of brokerage and client services support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Knowledge of financial services and brokerage operations, including account management and servicing, and adherence to compliance requirements within a regulated environment Demonstrated ability to deliver exceptional customer service while building and maintaining strong relationships through active listening, responsiveness, and professionalism Written and verbal communication skills with the ability to effectively interact with clients, Financial Advisors, and business partners Demonstrated attention to detail with a focus on accuracy, quality, and operational excellence when handling transactions, documentation, and client requests Experience with reporting and analysis, including organizing information, identifying trends, and supporting business decisions through accurate data management Administrative organization and task management skills with the ability to coordinate activities, maintain records, and support operational processes efficiently Successful candidates must also meet and comply with ongoing regulatory obligations, which include periodic screening and mandatory reporting of certain incidents Specific compliance policies may apply regarding outside activities and/or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements. Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Please see our Drug and Alcohol Policy to learn more.