Member of Operations Staff

Member of Operations Staff — Prentis AI

Reports to:

Chief of Staff ·

Location:

San Francisco / Hybrid ·

Type:

Full-time
Reports to:

Chief of Staff ·

Location:

San Francisco / Hybrid ·

Type:

Full-time
About the opportunity

This is a rare seat at an AI company that's actually working. Prentis AI (formerly Hive Labs) builds computer-use models — AI that operates real software the way people do — and puts them to work inside some of the largest companies in retail, healthcare, and manufacturing. We're small and moving fast, which means operations here isn't a back office. It's how the company actually gets built and kept running.
As a Member of Operations Staff, you'll do a little of everything — whatever helps the company move faster that week. It's the best vista point there is on how an AI company works from the inside, and the kind of role where what you own grows as fast as you can prove you can handle it.
Founded by repeat builders behind LinkedIn, Zynga, and multiple exits, with a research team from OpenAI, Google DeepMind, and Meta.
About the role

"Member of Operations Staff" is a deliberately flat title. We care about what you can own, not your level — the role can fit someone a few years into their career or someone considerably more experienced, and it grows to match the person. What every version has in common is the core skill: you take messy, open-ended problems and turn them into things that run.
You'll work across the whole company — recruiting, vendors, internal tooling, research, and the day-to-day operational work that keeps a fast team from tripping over itself. A lot of the job is building leverage with AI: automating the repetitive parts, standing up systems, and making everyone around you faster.
What you'll do

Own operational projects end to end — take something ambiguous, work out what needs to happen, and get it done without much oversight.
Run recruiting operations: source and screen candidates, manage pipelines, and keep hiring moving.
Evaluate and manage vendors and tools — do the research, run the comparison, make a recommendation, and handle the rollout.
Build the internal systems that let a small company scale — SOPs, trackers, and documentation people actually use.
Use AI tools to create leverage: automate repetitive work, build agents and workflows, and multiply what a small team can do.
Do research and analysis that feeds real decisions — markets, competitors, customers, whatever the moment calls for.
Take on whatever's most urgent and least defined, and close it out.
What we're looking for

A generalist who's genuinely good at a range of things and fast at learning the rest.
High agency and follow-through — you finish what you start and don't need to be told twice.
Strong writing and organization; you can turn a mess into a clear plan and a clean set of next steps.
Comfort with ambiguity and shifting priorities.
Real fluency with AI tools, and the instinct to reach for them to move faster.
Open on years of experience; what matters is judgment and range.
Nice to have

Startup or venture studio experience.
A technical or analytical background — engineering, data, finance, or similar.
Experience building automations with tools like n8n, Python, or agent frameworks.
Side projects or scrappy wins that show you build things on your own.

J-18808-Ljbffr