Call Center Specialist I

Join Lunds & Byerlys as a Full Time TOKEN FOR POSITION TITLE and take the next exciting step in your career! The competitive salary range of RANGE per year reflects our desire to attract top talent who exemplify our core values of integrity, teamwork, and innovation. Our Commitment to You Lunds & Byerlys is committed to taking care of the employees who take care of our customers. We are committed to creating work environments centered around the values of hospitality, teamwork, and opportunity. Lunds & Byerlys is committed to providing equal opportunities to all interested and qualified candidates. Our culture is based in teamwork, innovation, and respect. These words are not just tossed around. They are at the core of who we are as a Star Tribune Top Workplace 2019-2025. Benefits and Perks This position is eligible for a comprehensive benefits package designed to support the physical, mental, and financial well-being of our team members. Our benefits include competitive medical, dental, and vision coverage, along with various health spending and savings accounts. We provide supplemental free on-demand healthcare and generous paid time off. Additionally, team members can take advantage of 401(k) matching and other value-added benefits focused on overall health and wellness. Lunds & Byerlys Lunds & Byerlys is currently hiring for a vibrant and outgoing full-time Call Center Specialist I to create a sensational shopping experience for our customers! This position works a full-time schedule and earns a competitive wage of $19.00-$22.00. We operate 7 days/week and are open from 6:00am-10:00pm. For this position the employee would be scheduled a range of shifts between 1:00pm-8:00pm. Call Center Specialist Responsibilities Our Call Center Specialist are responsible for a wide variety of tasks such as: Provide excellent customer service by greeting and assisting customers Communicate with customers via phone and email, answering product, order, and food-related inquiries accurately Address and resolve customer complaints professionally, following company policies or redirecting to the appropriate department Manage multiple customer interactions efficiently, ensuring timely resolution while maintaining service standards OUR IDEAL CALL CENTER SPECIALIST Team player - steps in to assist when and where as needed Respectful - empathetic and appreciative of our customers and team Innovative - implements trending and forward-thinking retail solutions Hospitable - provides a friendly face and welcoming environment Minmum Qualifications Education: High school diploma or equivalent Experience: Two or more years work experience within the related technical/functional work area Compensation Disclaimer The actual rate of pay offered within the range may depend on several factors such as skills, knowledge, expertise, and experience. Our organization also considers internal equity when making job offers. Hiring at the maximum of the range is not typical. About Lunds & Byerlys Family-owned for over 80 years, Lunds & Byerlys is a grocery retailer rooted in the family tradition of quality, value, and service . Not only do we offer convenient, healthy, and contemporary delectables, we believe in giving our grocery customers the same personal attention and exceptional value we would expect for our own family. Our employees are chosen for their expertise and dedication in giving our grocery customers the best shopping experience possible. Which is why we offer competitive wages, great benefits and perks, and an amazing company culture. #J-18808-Ljbffr