Medical Assistant / Front Desk Coordinator

Benefits 401(k) Company parties Dental insurance Employee discounts Free food & snacks Health insurance Vision insurance Southern California Plastic Surgery Center – Los Angeles, CA Southern California Plastic Surgery Center is seeking a highly motivated, professional, and organized Medical Assistant / Front Desk Coordinator to join our fast‑paced, high‑volume surgical practice. The ideal candidate must be able to multitask efficiently, maintain professionalism under pressure, and provide exceptional patient care and customer service. Qualifications Must be bilingual in English and Spanish Active Phlebotomy License required CPR certified Previous experience in a medical office or surgical setting preferred Ability to work in a fast‑paced, high‑volume environment Strong communication, organizational, and multitasking skills Professional demeanor and excellent customer service skills Experience with EMR/EHR systems preferred Responsibility Areas Front Desk & Patient Coordination Greet and assist patients, family members, and visitors Answer and manage high-volume phone calls Respond to emails, messages, and patient inquiries Schedule and confirm appointments Make reminder calls and send appointment confirmations Assist with virtual consultations and follow‑up calls Answer questions regarding pre‑op care, post‑op care, medications, appointments, and payments Maintain patient privacy and confidentiality at all times Office Operations Review daily and next‑day patient schedules Prepare and organize patient charts Monitor building access and ensure only authorized individuals enter the facility Maintain a clean, organized, and professional front office environment Restock office paperwork, consent forms, surgical packets, and post‑op instructions Organize, file, and print patient documentation as needed Surgical & Clinical Support Assist patients with pre‑operative preparation and documentation Ensure surgical files are complete, including labs, medical clearances, consents, and required documentation Perform urine pregnancy testing and maintain daily logs Take pre‑operative and post‑operative patient photos Perform phlebotomy duties as needed Assist clinical staff with patient flow and support during procedures Reinforce post‑operative instructions and assist with discharge processes Support providers and staff with additional patient care duties as needed Patient Communication & Sales Support Assist with consultation coordination and patient follow‑up Educate patients on available services and treatment options Answer inquiries regarding cosmetic procedures and wellness services Provide professional and compassionate communication throughout the patient experience Schedule Full‑time position Flexible availability required Please submit your resume for consideration. #J-18808-Ljbffr