Customer Relations Specialist

Description

Company : Beauchamp

Customer Relations Specialist (CRS)

About Us:

At Beauchamp Water Treatment Solutions, we are leaders in the water treatment industry, committed to delivering high-quality products and exceptional service to our clients. Our team is dedicated to ensuring that our customers have access to the best water treatment solutions available. We are currently seeking a reliable customer service driven individual to add to our growing team!

Position Overview :

The Customer Relations Specialist (CRS) will assist customers in a personalized and friendly manner to ensure every experience with Beauchamp Water Treatment is an exceptional one.

Essential Duties/Principal Responsibilities:

• Communicate with customers regarding their experience with installations, service and deliveries

• Work with the sales and marketing teams to provide feedback on opportunities and promoting education to customers

• Foster customer success by efficiently resolving customer inquiries

• Maintain accurate records of customer interactions

• Follow department procedures, guidelines, and policies

Qualifications & Abilities:

• Sales, Marketing, Customer Service experience preferred, but will train

the right person

• Previous customer service creating a WOW Experience

• Strong work ethic and reliability with professionalism and poise

• Maintain attention to detail

• Ability to work independently and in a team environment

• Service Titan Software experience highly desired

What We Offer:

• Competitive Salary : Commensurate with experience.
• Benefits : Health insurance and paid time off.
• Work Environment : A supportive and collaborative work environment where your contributions are valued.
• Growth Opportunities: Opportunities for career advancement and professional development within the company.