File Clerk

File Clerk Position

In this position, you will serve as File Clerk. Typical work assignments include:

• Technical work concerned with processing, indexing, and entering of selected paper medical documents into the electronic medical record.
• Assists in controlling all information arriving and leaving the scanned electronic and paper documents.
• Reviews medical records received from non-VA healthcare facilities against local policy to determine which documents are to be scanned, and when necessary, obtain guidance from providers.
• Enters an administrative note into the Computerized Patient Records System (CPRS) in order to scan and index the medical records received from our fee vendors.
• Assist in maintaining a quality control program and scanning index database.
• Protects data from unauthorized release or from loss, alteration, or unauthorized deletion.
• Maintains excellent customer service by continuously promoting a positive image with emphasis on customer satisfaction by treating patient, co-workers and medical personnel with the utmost courtesy and respect.
• Responds to customer needs in a positive and efficient manner and fully protects the confidentiality of established guidelines and policy.
• Employs a cooperative attitude in interactions with co-workers and supervisors regularly and cooperatively assists co-workers when needs arise.
• Performs duties related to the receipt, intake, scanning, indexing, quality control, destruction and transferring of health and administrative information.
• Scans various health information documents into facility computer system assuring the documents are associated to the correct patient.
• Reviews documents for appropriate scanning criteria.
• Indexes all documents imported from other devices or sources.
• Utilizes a computer to perform a variety of record keeping, correspondence and tracking operations and performs timely filing, retrieval and clerical duties associated with the retention, maintenance, disposition, guardianship and control of health records in both terminal digit and alphabetic filing systems.
• Performs other duties as assigned.

Work Schedule: Monday - Friday, 8:00 AM - 4:30 PM CST

Telework: Ad-hoc Only

Virtual: This is not a virtual position.

Position Description/PD#: File Clerk / PD00912A and PD10439-A

Relocation/Recruitment Incentives: Not authorized

Critical Skills Incentive (CSI): Not authorized

Permanent Change of Station (PCS): Not authorized