Tenant Services Coordinator

Monument Realty

Job Description
Job Description
Monument Realty is seeking a detail-oriented individual with an interest in commercial real estate to join our team as Tenant Services Coordinator. Since 1998, Monument Realty's successes have differentiated us in the market — a bold vision, innovative thinking, and a smart approach to addressing the complexities of a fast-moving, demanding business. Our portfolio includes commercial office, hotel, retail, and residential projects — many of which have earned industry awards and accolades. Today our portfolio includes more than eight million square feet of Class A office space, 400,000 square feet of retail, 8,000 residential units, and a number of hotel properties with a total market value of more than $8 billion.
Summary Description: Coordinate the day-to-day delivery of property services to tenants while emphasizing a positive response to tenant concerns.
Primary Duties/Responsibilities:
Work Order Management
Perform regular building inspections
Code all invoices for various properties and follow up with vendors to resolve billing issues
Create tenant billbacks as needed
Distribute monthly tenant statements
Coordination and planning of tenant events and building activities
Responsible for certificate of insurance tracking and management for both tenants and vendors
Management of tenant contact lists
Responsible for access control management
Serves as point of contact for tenants in the buildings
Communicates with building engineers and other onsite staff to address tenant concerns and requests
Manages and promotes tenant conference center
Maintains and updates vendor contracts
Carries out other duties as assigned by the Property Manager
Education & Experience:
1-3 years of prior commercial real estate experience
Associate's or Bachelor's degree
Skills:
Good interpersonal and communication skills
Strong writing skills
Comfortable navigating Microsoft Office
Highly organized and self-sufficient
Eager to provide a high level of customer service
\nCompany Description
Monument Realty is a fully integrated real estate company dedicated to delivering the best financial returns, services, and products for our investment partners, clients, and customers. Drawing from a wealth of experience across multiple disciplines, we offer a creative approach to a diverse mix of real estate projects throughout the highly competitive Washington, DC market.
For two decades, bold, innovative, and smart have defined our approach as a best-in-class real estate developer and owner.

Company Description

Monument Realty is a fully integrated real estate company dedicated to delivering the best financial returns, services, and products for our investment partners, clients, and customers. Drawing from a wealth of experience across multiple disciplines, we offer a creative approach to a diverse mix of real estate projects throughout the highly competitive Washington, DC market.\r\n\r\nFor two decades, bold, innovative, and smart have defined our approach as a best-in-class real estate developer and owner.

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Vacancy posted 9 days ago

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