Financial Assistance Specialist - 147940

Financial Assistance Specialist - 147940

At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that's built on a foundation of trust, dignity, respect, responsibility and clinical excellence.

Position Details:

• Location: Remote (after two weeks of onsite training)
• Status: Full time
• Shift: 8:00am - 6:30pm (4 10-hour shifts)
• Days: Monday through Friday / Every other Saturday

This Financial Assistance Specialist opportunity is a full-time remote (following required onsite training) position. Team members must reside in Florida.

This role requires onsite training in Tampa, Plant City, and Clearwater for 10 business days. The schedule is M-W 8:00AM-4:30PM / TH-FR 8:30AM - 5:00PM (after training, the team members will work the hours listed above).

Responsibilities:

The Financial Assistance Specialist is responsible for identifying ER patients thru bedside assessment and interviews who may be eligible for financial and social assistance from community agencies. May act as a liaison between the patient and community agencies. The Financial Assistance Specialist must be able to clearly document all activities.

Specific Skills:

• Customer service skills
• Administrative and clerical skills
• Organizational skills
• Knowledge of regulatory standards appropriate to position
• Medical terminology uses and understanding
• Written and verbal communication skills
• Work with a team
• Computer skills appropriate to position

BayCare offers a competitive total reward package including:

• Benefits (Medical, Dental, Vision)
• Paid Time Off
• Tuition Assistance
• 401K Match and additional yearly contribution
• Annual performance appraisals and team award bonus
• Family resources and wellness opportunities
• Community perks and discounts

Certifications and Licensures

• None required

Education

• Required High School or equivalent

Experience

• Required 3 years Healthcare customer service or Social Services with High School Diploma
• OR 1 year Healthcare customer service or Social Services with an Associate's Degree
• Preferred knowledge of community resources for unfunded/ underfunded patients

Equal Opportunity Employer Veterans/Disabled