Elections Technician II - Outreach Team

Elections Technician II - Services

The County of Riverside's Registrar of Voters (ROV) Department is seeking to fill an Elections Technician II - Services position with the Outreach Team in Riverside, CA. This position may require travel throughout Riverside County as needed by the department for various events. As an Elections Technician II you will be assisting with various types of community engagement which will include assisting with planning and execution of outreach campaigns and events, educating and informing the public through these events about the voting process, civic engagement and other election and voting related topics, and analyzing voter data and feedback to improve outreach strategies and voter services Competitive candidates will have experience with programs such as Microsoft Office, Adobe Premiere Pro, Canva, Microsoft PowerPoint, and other creative suites. Competitive candidates will also bring experience researching opportunities for event participation and community outreach, conducting data collection and analysis, preparing reports, and creating effective social media content. Proficiency in reading, writing, and speaking Spanish is highly desirable. Election-cycle experience is required for this position.

The role may require carrying/lifting event items and standing for long periods at a time. PLEASE NOTE: The position requires full-time office presence leading up to and during elections due to the high workload. Additionally, the role involves working weekends and holidays, including mandatory overtime during election and post-election periods. Travel within the county is also necessary. Outside of election season, employees can choose from a 4/10, 9/80, or 5/40 workweek schedule, with the option of a hybrid schedule with mandatory Wednesdays in office. Flexibility working overtime, weekends, and holidays is required.

Meet the Team! The County of Riverside's Registrar of Voters serves its residents by ensuring the electoral process be conducted professionally, consistently demonstrating neutrality and non-partisan decision-making, based upon a thorough knowledge of and compliance with all election laws by administering them timely, responsively and with integrity.

Examples of Essential Duties

Receives and assists the walk-in public and answers routine elections questions. Provides information and issues appropriate elections and/or voter registration cards and forms. Answers telephones and responds to routine telephone inquiries; refers callers to appropriate supervisor or informational source for more detailed information. Data enters a variety of elections material and document information, including but not limited to, voter affidavits, campaign disclosures, and petitions into appropriate computerized records. Sell registration and election data and document copies to the general and candidate public in accordance with established laws and procedures. Accepts and performs computerized and/or manual scanning of Voter Affidavits or records for signature imaging and future visual verification/comparisons. Store, inventory, and/or retrieve a variety of election materials for office and management staff, for the voting public, and/or for candidates, nominees, or a variety of government officials. Verifies and authenticates changes and cancellations to voter records, including name, address, party affiliation, and other data; Verifies Voter Affidavit information. Conducts purges of absentee voter lists; Enters candidate's financial data from documentation provided into computerized records via software packages. Assists, directs and instructs the public with information regarding polls/precinct locations, and in the more difficult or unique elections processes and legal procedures required by a variety of municipal, special district, State and/or Federal mandates. Performs a full range of public counter work in providing appropriate documents and information for voter registrations, candidate services, and other issues required through a variety of elections functions. Performs the full range of tasks in the absentee (mail) voting process, including the technical procedures required in the mailing, verification, and receipt of ballots. Reviews and determines the acceptability of provisional ballots in the absence of supervisor. May be required to provide guidance and supervision to temporary staff in resolving technical problems including, but not limited to, interpretations of Elections Code requirements concerning election status of voters an voting materials. Provides bulk mailings of voter registration forms to organizations, political candidate offices, and maintains appropriate tracking accounts. Trains and deputizes voters as Deputy Registrars; issues and accounts for registration books.

Minimum Qualifications

Experience: One year experience as an Elections Technician I in Riverside County; OR Two years full-time experience with a municipal, county, or state election office; OR Three years clerical experience which must have included work with data entry and/or computerized systems and two years experience which must have included the responsibility for communicating or explaining information or procedures to the public. Substitution: One year of the required three years clerical experience may be substituted by either of the following: Completion of either 9 semester or 18 quarter units from a recognized college or 250 hours of training from a recognized occupational program in secretarial sciences, office practices, business education, or a closely related field; OR Completion of 360 hours of training from a recognized occupational training program in secretarial sciences, business education, or a closely related field. Knowledge of: Modern office practices and procedures; Operation of standard office equipment, including word processing, computerized data systems and terminology; Current English usage (grammar, spelling, and punctuation); Filing, indexing, and cross referencing methods; Proper telephone techniques; Procedures for dissemination of appropriate information to the public; Basic California State and federal elections procedures; General function of the elections work unit to which assigned; Procedures for dissemination of elections information to the public, candidates, and/or government officials; Elections deadlines and criticalities; General ballot requirements and ballot tabulating methods; Basic arithmetic. Ability to: Perform general clerical work; Understand and follow both written and oral instructions; Perform data entry and other computerized and or information processing tasks; Learn office operations, including ongoing working and procedural changes; Alphabetize and file documents according to system directions; Concisely and efficiently obtain, record, and relay information from the public and community and government officials served; Read, understand, explain procedures, forms, and processes with tact and courtesy to the general public and government officials; Speak English at a level for effective job performance; Learn to perform diverse clerical and technical elections operations tasks required by the office; Learn to operate a variety of unique computerized output and/or electronic imaging equipment of the elections office; Learn to perform equipment adjustments, if and as needed; Read and understand applicable elections codes and instructions; Make decisions in standard elections procedural matters without immediate supervision; Prepare and maintain accurate records and reports; Make arithmetical calculations rapidly and accurately; Establish and maintain effective and cooperative working relationships; Communicate in English and at the professional level of the Elections Office with the voting public, candidates, elected and government officials. REQUIRED: Candidates must have election-cycle experience to qualify for this position.

Supplemental Information

Other Requirements: License/Certificate: Possession of a valid California Driver's License is required as the candidate will be traveling to other facilities. For questions regarding this recruitment: Please contact Genesis Ochoategui at View email address on click.appcast.io, or call View phone number on click.appcast.io. Please allow 1-3 business days for response to general inquiries.