Intermediate Technician Program

Take the next step in your technical career and refine your skills with guidance from experienced technicians with EMR, a leader in commercial kitchen repair. The Intermediate Technician Program is ideal for applicants with some trade or technical background who aren't quite ready to work independently. You'll continue developing your skills under supervision and prepare for full technician responsibilities. Mechanical aptitude, eagerness to learn, customer service and a desire to help others is a must. At EMR you have a local dispatch, parts and management team to help support you. If you have some technical experience and are ready to grow toward full field responsibility, we encourage you to apply.

This posting represents openings for the same position across multiple locations: Baltimore, MD; Beltsville, MD; New Castle, DE; Salisbury, MD. During the application process, you will be considered for the location(s) selected and may be routed to the appropriate hiring manager. By applying, you consent to being considered for this role at any of the listed locations.

Our Service Technicians provide the highest quality service and repair to commercial food equipment while providing an exceptional customer service experience. EMR is a drug-free workplace, clean driving record required.


EMR is an equal opportunity employer and does not discriminate in its selection and employment practices on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity or expression, pregnancy, marital status, disability status, genetic information, age, protected veteran status, membership in an employee organization, or other non-merit factors.

Position Requirements:

• 1+ years experience
• Licenses are a plus
• Possess a valid driver's license for a minimum of three years
• Clear criminal background
• Pre-Employment drug screening
• Strong mechanical aptitude (must pass mechanical aptitude test)
• Ability to frequently kneel, bend, squat, push, pull, reach, and occasionally lift and carry up to 70 pounds
• Ability to work on ladders, roofs, and in rare cases, high, precarious places

Position Benefits:

• Excellent salary & benefits-potential to make over six figures/year, paid vacation, 401K (discretionary company match).
• Luminare Insurance (Cigna network)-4 P.P.O. plans offered.

PPO H.S.A Catastrophic plan (higher deductible, lower premium)

PPO H.S.A plan (high deductible, low premium)

Mid. PPO plan (lower deductible, mid range premium)

High PPO plan (higher premium, co-pay only/no deductible)

• 4 coverage levels for insurance: Employee, Employee + Spouse, Employee + Children, and Family coverage.
• Prescription plan included in the medical insurance.
• Two Dental Plans.
• Two Vision Plans.
• Identity theft protection & legal advice through ID Shield.
• Short Term & Long Term Disability Insurance -EMR pays 100%.
• Term Life Insurance -$15k Company paid, with the option to buy additional coverage.
• All Insurance coverage begins the first of the month after hire date.
• 401K-immediate auto enroll at 5% in addition to discretionary company match.
• 100% Tuition Reimbursement- eligibility begins after 1 year of employment & classes must be at least 50% job related material.
• Port to port travel pay.
• Opportunity for additional income: Safe driving award, license & trade certification bonus, profit sharing bonus, parts upselling bonus, referral bonus for hard-to-fill positions, PM contract referral.
• Ongoing training with the potential for advanced certifications & licenses (fees paid by EMR).
• Technical support provided by EMR Field Service Supervisor or Service Mgr.
• Essential tools & PPE provided.
• Work Shoe Reimbursement.
• Company service vehicle offered.
• Fuel card, EZ-Pass, tablet and cell phone provided for business use.

Paid Leave:

• 17 days PTO accrual per year - 1st year is prorated.
• 3 days paid Jury Duty.
• 3 days Funeral leave.
• 8 holidays & 2 floating holidays per year. Double time earned for working a holiday.
• Paid Wellness day (paid day off to attend annual wellness physical)