Customer Service Representative
Dublin Cleaners
Who We’re Really Looking For
This is NOT just a retail counter job.
Great service is everywhere.
What matters is how we make people feel.
We hire for attitude first — skills can be trained.
This role is for someone who naturally:
Smiles and makes eye contact
Speaks with confidence and energy
Takes pride in doing things right
Notices small details
Shows up early and ready
Treats every customer like they matter
Our clients expect polish, professionalism, and warmth.
Reliability is required. Attendance and punctuality impact bonuses and advancement.
About Us
Dublin Cleaners has served central Ohio for over 85 years. We are a family-owned company known for premium garment care and exceptional service.
Our culture is built on:
Accountability
Attention to Detail
Teamwork
Continuous Improvement
Protecting Our Reputation
These are daily standards, not slogans.
Job Summary
As a Customer Service Representative, you are the face of Dublin Cleaners.
You greet.
You guide.
You solve problems.
You protect the brand.
Every garment. Every guest. Every time.
Key Responsibilities
Greet customers warmly
Receive and tag garments accurately
Process pickups and payments correctly
Communicate with production staff
Maintain a clean, organized counter
Represent the brand professionally
Requirements
Customer service experience preferred
Professional, positive attitude
Detail-oriented and dependable
Able to stand for long periods and lift up to 25 lbs
Comfortable using POS systems
Reliable transportation and punctual attendance
Schedule & Pay
Full-time shifts available
Some evenings and Saturdays required
Competitive hourly pay based on experience
Attendance bonus opportunities
Employee dry cleaning discounts
Advancement opportunities
Why Work Here
Loyal, high-quality customers
Clear expectations and accountability
Stable hours
Supportive team culture
A company thriving since 1934
If you believe service should feel exceptional — not average — this may be the right fit.
$22 - $24 per hour
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