Leasing Coordinator

Job Description

Job Description

We are currently looking for a new Leasing Coordinator to join our Leasing Line Team. This role is a key contributor to the successful operation of our residential communities. This role blends hands-on leasing and resident support responsibilities with expertise in tax credit compliance. The ideal candidate is highly organized, detail-oriented, and skilled at building positive relationships while communicating effectively with a diverse resident population.

Duties + Responsibilities:

• Reviewing and reconciling security deposits and resident payments, ensuring all funds are accurately recorded and deposited.

• Issuing, maintaining, and tracking electronic key fobs and building access credentials for both new and existing residents.

• Collecting and verifying required renter's insurance and utility account documentation prior to resident move-in.

• Preparing, reviewing, and executing lease agreements in compliance with company policies and applicable fair housing regulations.

• Coordinating move-in schedules and confirming unit readiness, ensuring all required documentation and administrative processes are completed before keys are released to new residents.

Tax Credit + Compliance:

• Coordinate and complete annual resident recertifications, including income verification, asset documentation, and household composition updates.

• Maintain a working knowledge of current tax credit program requirements, regulatory changes, and compliance timelines.

• Prepare, organize, and maintain compliance files to ensure they remain accurate, complete, and audit-ready for internal reviews and external regulatory inspections.

• Proactively identify and resolve potential compliance issues, escalating complex matters to our Chief Operation Officer when necessary.

Tenant Transfers:

• Act as the primary point of contact for all resident transfer requests within the client portfolio, overseeing the process from initial application through successful occupancy.

• Coordinate transfer logistics, including scheduling, required documentation, eligibility verification, and unit availability across applicable properties.

• Review and confirm resident eligibility in accordance with program requirements, lease provisions, and company policies, while providing timely updates to tenants throughout the transfer process.

• Collaborate with maintenance and leasing teams to ensure receiving units are prepared and all aspects of the transfer are completed efficiently and seamlessly.

Resident Relations:

• Foster positive relationships with prospective and current residents, team members, and external partners via phone, email, and in-person interactions.

• Address resident questions, concerns, and service requests promptly, demonstrating empathy, professionalism, and a commitment to effective problem resolution.

• Draft and distribute resident communications, notices, correspondence, and reports in accordance with company standards and regulatory requirements.

• Maintain a welcoming, organized, and professional office environment that promotes exceptional customer service and positive resident interactions.

Qualifications + Skills:

• High school diploma or equivalent required.

• Strong communication, customer service, and interpersonal skills.

• Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment.

• Self-motivated with the ability to work independently and as part of a team.

• Proficient with Microsoft Office and Google Workspace applications.

• Comfortable learning, adapting to, and regularly utilizing new software platforms and technology tools.

• Legally authorized to work in the United States.

• Successful completion of a background screening, consistent with applicable laws.

Experience:

• Microsoft Excel: 2 years (Required)

• Data entry: 2 years (Required)

Company Description

W3Global was established in 2006 in Fremont, CA with a vision: simplify the recruiting process and develop an industry-disrupting platform to connect candidates with clients. Our cutting-edge Applicant Tracking System enables us to find the right person for the right job, creating value for job seekers and employers. While W3Global initially focused on IT staffing, we have expanded the business to serve many other industries, including accounting and finance, legal, engineering, human resources, government and more.

We’re proud of the investments we’ve made in our team, having grown from four to 1000 employees and evolving into one of the leading recruitment and staffing solution providers in the industry. Our recruiters and account managers are passionate about connecting qualified professionals with the right positions in small, medium, and large companies.

Our Services
W3Global understands the natural ups and downs of an organization’s staffing needs. We are continuously adapting to industry and economic changes to find the right candidates.

We specialize in placing permanent, direct, contract, and temporary positions for companies of any size. Our recruiting services include sourcing, recruiting, screening, interview management, salary negotiations, training, and onboarding.

We are committed to helping organizations redefine their recruitment process by delivering our SaaS-based proprietary application tracking system software.

Our Expertise
W3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs.

As a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.

Company Description

W3Global was established in 2006 in Fremont, CA with a vision: simplify the recruiting process and develop an industry-disrupting platform to connect candidates with clients. Our cutting-edge Applicant Tracking System enables us to find the right person for the right job, creating value for job seekers and employers. While W3Global initially focused on IT staffing, we have expanded the business to serve many other industries, including accounting and finance, legal, engineering, human resources, government and more.\r\n\r\nWe’re proud of the investments we’ve made in our team, having grown from four to 1000 employees and evolving into one of the leading recruitment and staffing solution providers in the industry. Our recruiters and account managers are passionate about connecting qualified professionals with the right positions in small, medium, and large companies.\r\n\r\nOur Services\r\nW3Global understands the natural ups and downs of an organization’s staffing needs. We are continuously adapting to industry and economic changes to find the right candidates.\r\n\r\nWe specialize in placing permanent, direct, contract, and temporary positions for companies of any size. Our recruiting services include sourcing, recruiting, screening, interview management, salary negotiations, training, and onboarding.\r\n\r\nWe are committed to helping organizations redefine their recruitment process by delivering our SaaS-based proprietary application tracking system software.\r\n\r\nOur Expertise\r\nW3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs.\r\n\r\nAs a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.