Pharmacy Technician (Call Center)

Job Description

Job Description

A-Line Staffing is seeking a motivated and detail-oriented  Pharmacy Technician - Patient Support in Houston, TX. This role offers career growth, a supportive work environment, and full-time hours (40+ per week).

PHARMACY TECHNICIAN - PATIENT SUPPORT | DETAILS AND COMPENSATION:

• Location: 100% remote - candidates must reside in Houston, TX area
• Payrate: $20/hr
• Required Availability: Full-Time | Monday–Friday, 9:30am - 6:00pm CST

PHARMACY TECHNICIAN - PATIENT SUPPORT | SUMMARY AND HIGHLIGHTS:

The  Patient Support Pharmacy Technician  will resolve issues, coordinate medication deliveries, collect copayments, and provide excellent customer service through inbound call support.

• This position is a contract assignment with potential to hire on permanently based upon attendance, performance, and business needs
• Benefits are available to full-time employees after 90 days of employment and include health, optical, dental, life, and short-term disability insurance
• A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates

PHARMACY TECHNICIAN - PATIENT SUPPORT | RESPONSIBILITIES:

• Call center environment - handling high volumes of mostly outbound calls daily. On phone for most of the day.
• 90% outbound phone calls to doctor and provider offices to verify information
• 10% inbound calls
• Coordinate prescription deliveries and process copayments
• Communicate effectively with physician offices and patients
• Triage calls to the appropriate departments when necessary
• Maintain accuracy and professionalism while handling sensitive patient information

PHARMACY TECHNICIAN - PATIENT SUPPORT | REQUIREMENTS :

• Education: High School Diploma or GED (verifiable)
• Attendance: Commitment to mandatory attendance during the first 90 days.
• Active TX state Pharmacy Technician license or registration with the Board of Pharmacy (required)
• PTCB certification preferred
• Prior pharmacy or healthcare call center experience a plus
• Strong communication and problem-solving skills
• Ability to multitask in a high-volume environment

If you’re interested in the   Pharmacy Technician - Patient Support   role please apply now to this posting for immediate consideration